I have been very happy with all Marriott properties until this one. Was it just a bad night? I don't know, but there were plenty of areas within the hotels control that were not acceptable the worst being dirty sheets and pillowcases on our bed! (I mean dirty...hair, smudges,etc.) They did replace our sheets (well, we went down to office, got sheets and remade the bed ourselves...but I was ready to sleep in car if they could not give us clean sheets!) but they also seemed way understaffed...check-in was very slow (20 minute wait) as there was only one staff member working the hotel (that's why went down to pick up clean sheets oursleves, too!). When we finally turned out the lights all we heard were people going up and down the stairs--turns out our bedroom is on the same wall as the stairway (note there are no elevators) and people went up and down for over an hour after we were in bed (this was after midnight!). The hotel planners/builders really need to lay out the room better and/or use soundproofing materials in these areas. We will definiely not stay at this hotel again and I am wary of ever staying in another TownePlace Suites.
- Official Description (provided by the hotel):
- The Towneplace Suites by Marriott Charlotte Arrowood is conveniently located at I-77 and I-485, just minutes from Charlotte International Airport (CLT). This extended-stay hotel's Charlotte, NC location is just six miles from Uptown Charlotte, Charlotte Convention Center, Bank of America Stadium, and Time Warner Cable Arena. Also close by are such attractions as Carowinds, Billy Graham Library, U.S. National Whitewater Center, and the Charlotte Motor Speedway. Surrounded by numerous business parks including Forest Point, Arrowridge, Pine Brook, Red Oak, and White Oak - this long term stay Charlotte hotel's accommodations offer the ideal balance between work and life. Select from our spacious studios, or 1-and 2-bedroom suites complete with full kitchen, work space and high-speed Internet. Amongst extended-stay hotels in Charlotte, NC, Towneplace Suites' features include free Wi-Fi, complimentary breakfast, fitness center, pool, on-site laundry facilities, and an ideal place to host group events. ... more less
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- Also Known As:
- Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte