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“Disappointed”

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TownePlace Suites Charlotte Arrowood
Ranked #104 of 178 Hotels in Charlotte
Reviewed 26 September 2005

I have been very happy with all Marriott properties until this one. Was it just a bad night? I don't know, but there were plenty of areas within the hotels control that were not acceptable the worst being dirty sheets and pillowcases on our bed! (I mean dirty...hair, smudges,etc.) They did replace our sheets (well, we went down to office, got sheets and remade the bed ourselves...but I was ready to sleep in car if they could not give us clean sheets!) but they also seemed way understaffed...check-in was very slow (20 minute wait) as there was only one staff member working the hotel (that's why went down to pick up clean sheets oursleves, too!). When we finally turned out the lights all we heard were people going up and down the stairs--turns out our bedroom is on the same wall as the stairway (note there are no elevators) and people went up and down for over an hour after we were in bed (this was after midnight!). The hotel planners/builders really need to lay out the room better and/or use soundproofing materials in these areas. We will definiely not stay at this hotel again and I am wary of ever staying in another TownePlace Suites.

  • Stayed: August 2005
    • Value
    • Rooms
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2  Thank tourandtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 148 of 148 reviews

A TripAdvisor Member
Atlanta
213
Reviewed 17 July 2005

My wife and I statyed at this hotel for one night while dropping off a relative at the Charlotte airport at a rate of $55/night. This hotel was just "ok". You're getting what you pay for.

The furnishings need upgrading. It seemed more like a motel versus a hotel of a Marriott brand. I felt like I was at an Extended Stay. I would personally prefer to stay a different area than where this hotel is located. The parking lot is completely full at night with questionable neighbors.

The night we were there, there were dozens and dozens of teenagers socializing in the parking lot from a nearby community. We are heading back to Charlotte again in September to the airport and probably wouldn't stay at this hotel again.

The service was fine and pleasant, but this hotel is going to quickly become a victim of lower quality if the environment - grounds, night time teenagers, continental breakfast selections, and congested parking lot aren't addressed.

  • Stayed: July 2005
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2005

An excellent experience. We stayed here over Easter weekend in a two-bedroom suite. The room was large enough for our three children, although the living room/kitchen area was small and would have been a tight fit if we'd been doing any real cooking.

The pillows were terrible in the room, but otherwise, everything in the room was fine. There is quite a bit of noise from the stairwell in the living room due to the , so I would suggest getting a two-bedroom on the upper floors if you are going to have someone sleeping on the sofa bed.

We had maid service daily and they ran the dishwasher for us, changed the towels, made up the beds and even folded up the blankets from the sofa bed for us. On check in, the staff even showed us where we could find extra towels and things so we didn't have to ask.

We will definitely stay here again if we find ourselves in the Charlotte area again.

  • Stayed: March 2005
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8  Thank kimmmah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2005

I've stayed here on two separate occassions.

Once, we got a suite with 2 bedrooms. This was VERY nice. In addition to the 2 beds, the sofa pulled out. Large, comfortable, clean room and bath (kitchen too).

The other time we had a single bed, but there was a pull-out sofa also. This was more like a standard hotel room with a kitchenette. Again the room was very clean.

We definitely prefer the separate bedrooms, but either way it's a very decent place to stay.

The staff was very accomodating when we needed extra pillows and blankets.

7  Thank davechri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2009
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  • Stayed: July 2009, travelled with family
    • Value
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Thank caroynani1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Charlotte Arrowood

Address: 7805 Forest Point Blvd, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Montclaire South
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #104 of 178 Hotels in Charlotte
Price Range: £85 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Charlotte Arrowood 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Towneplace Suites by Marriott Charlotte Arrowood is conveniently located at I-77 and I-485, just minutes from Charlotte International Airport (CLT). This extended-stay hotel's Charlotte, NC location is just six miles from Uptown Charlotte, Charlotte Convention Center, Bank of America Stadium, and Time Warner Cable Arena. Also close by are such attractions as Carowinds, Billy Graham Library, U.S. National Whitewater Center, and the Charlotte Motor Speedway. Surrounded by numerous business parks including Forest Point, Arrowridge, Pine Brook, Red Oak, and White Oak - this long term stay Charlotte hotel's accommodations offer the ideal balance between work and life. Select from our spacious studios, or 1-and 2-bedroom suites complete with full kitchen, work space and high-speed Internet. Amongst extended-stay hotels in Charlotte, NC, Towneplace Suites' features include free Wi-Fi, complimentary breakfast, fitness center, pool, on-site laundry facilities, and an ideal place to host group events. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte

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