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Reviews (301)
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51 - 56 of 301 reviews
Reviewed 12 May 2017

this hotel looks like something from a 1960 horror movie and by that I mean the decor the bedding and everything else looks like it's right out of a 1960s horror movie no one there knows anything about the hotel business nor should they be running one after staying there and complaining to management they offered a $10 discount and said that was the best they could do this was done on a trip where we had to stop somewhere to sleep and we made the mistake of making this hotel it

Room Tip: Go to a different Hotel
  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017

bait and switch coupon scams. horrible rooms with plumbing noise all night, dirty rooms and smelly. this place
is not even acceptable in the worst slums of calcutta.mumbai. stay away if you can.

bad place....

  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PAL M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded 11 May 2017

I want to take this opportunity to apologize for the inconvenience you received during your stay at the Super 8 Northlake. Your experience with Super 8 was not the quality of service that we have promised to provide to our guests. Please accept our apologies. We strive to make every guest feel comfortable, and meet their needs as well. I understand you had some concerns with the condition of the room. I apologize if this has been stressful for you, but we are taking the proper steps to make sure that we take care of any issues brought up by our guest. I will also speak to housekeeping about all the issues in the room so that these issues do not occur again. We do apologize. On behalf of Super 8, I would like to offer our sincerest apologies for the inconvenience these problems have caused you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017

Stopped at this hotel as we were traveling and needed a place to stay one night. It was grungy, outdated and hadn't been cleaned in quite some time. The shower was falling apart and didn't drain, I had to wait outside in the rain to check in as they lock the lobby and the comforter had cigarette burn stains. Avoid this hotel!

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank sarahwO7758BF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded 11 May 2017

I want to take this opportunity to apologize for the inconvenience you received during your stay at the Super 8 Northlake. Your experience with Super 8 was not the quality of service that we have promised to provide to our guests. Please accept our apologies. We strive to make every guest feel comfortable, and meet their needs as well. I understand you had some concerns with the condition of the room. I apologize if this has been stressful for you, but we are taking the proper steps to make sure that we take care of any issues brought up by our guest. I will also speak to housekeeping about all the issues in the room so that these issues do not occur again. We do apologize. On behalf of Super 8, I would like to offer our sincerest apologies for the inconvenience these problems have caused you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded 11 May 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 May 2017

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
8sunset, Manager at Super 8 Charlotte / Northlake, responded to this reviewResponded 11 May 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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