From the moment we arrived at Charlotte Airport, the service from this hotel was exceptional. I called the hotel as we left our gate (no checked luggage) and by the time we made it to the exit the shuttle was waiting for us. The driver was extremely pleasant and the ride was very comfortable. The gentleman who checked us in was just as hospitable and check-in was very quick. Even though we arrived several hours before the designated check-in time our room was ready.
Our room was very nice - clean, spacious, and everything was in working order. The continental breakfast was extremely busy due to a fully booked hotel, but the food never ran out. The manager assisted the designated staff-person and the Southern hospitality continued through breakfast.
We will definitely be staying at this hotel the next time we are in Charlotte.
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- Also Known As:
- Springhill Suites Charlotte Airport Hotel Charlotte
- Charlotte Springhill Suites