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“Gone downhill from barely passable to BAD!”

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Country Inn & Suites By Carlson, Charlotte University Place
Ranked #90 of 177 Hotels in Charlotte
South Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Gone downhill from barely passable to BAD!”
Reviewed 14 August 2007

We'd stayed here two other times in preparation to catch an early flight out of CLT. We knew it wasn't posh, pretty or even modern. Up until this time, it had been passing. This time, though, we decided that we will not go back until they renovate. Our room had peeling wallpaper and mold. The A/C was so noisy that it was impossible to sleep.
We parked our car directly in front of the hotel and it was fine. However, the pick-up shuttle was super slow on a 100-degree day.
We won't return any time soon, that's for sure!

Stayed August 2007
Helpful?
Thank JONBONSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
countryinngm, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review, 4 February 2010
We take comments as yours seriously! I’d like to discuss your experience with our hotel. I can be reached directly at the hotel by calling 704-549-8770 (or) in email at cx_chuv@countryinns.com. I look forward to speaking with you” Warm regards, Sam Ali, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
    127
    89
    62
    45
    39
See reviews for
138
63
17
98
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Any
English first
Georgia
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 July 2007

Very old and run down and unkept. This Inn does not even have an elevator. I'm not fond of dragging luggage up stairs. They make an attempt to have a breakfast area but it too is substandard by most of Inns today. We will not stay here again.

  • Liked — Convience to airport
  • Disliked — no elevator
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeogiaDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
countryinngm, General Manager at Country Inn & Suites By Carlson, Charlotte University Place, responded to this review, 4 February 2010
We take comments as yours seriously! I’d like to discuss your experience with our hotel. I can be reached directly at the hotel by calling 704-549-8770 (or) in email at cx_chuv@countryinns.com. I look forward to speaking with you” Warm regards, Sam Ali, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2007

Wife and I found this place online and booked it after reading the high reviews. What a gem of a place. Very clean, staff friendly, rooms were new and spotless. We got a suite even though we had 2 little dogs with us. There's a $50 deposit for having pets but well worth it. Felt like an oasis after having driven for 9 hours from Florida on our way home. Bed was super comfortable and room has a 99 channel cable tv. It's in a well lit and police patrolled college area. Lot's of good places to eat within a short driving distance. We just loved this place and will definitely book again when traveling through Charlotte. We highly recommend this Country Inn.

  • Liked — Everything
  • Disliked — N/A
  • Stayed January 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank mepooter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spartanburg, S.C.
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 October 2006

Nice hotel but the staff needs some work on customer service. The same person was on duty the first two times I went by the front desk and the look on her face was like you are bothering me. On top of that they gave one of our group a blanket with a big blood stain on it !!

The different front desk clerk at check out did not even know how their own policies worked.

Overall nice hotel, Decent rate, just not great service.

  • Liked — NIce Pool Area
  • Disliked — Staff
  • Stayed October 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Dnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia Suburbs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 August 2006

My family stayed at this hotel this past weekend. We were greeted right away by friendly staff at the front desk and whenever we passed by throughout the weekend they smiled and asked if everything was OK. They gave us suggestions for local restaurants and drew us a map by hand to make sure that we got there fine. Rooms were spotless and comfortable and the water in the pool was perfect. Would definitely recommend this hotel to friends.

Stayed July 2006
Helpful?
1 Thank I'maTravelingMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 30 June 2006

The staff was very wonderful and so helpful. The rooms were very comfortable, best hotel beds I've slept in the last little while, and the price was very reasonable for the accomodations. Thank you!

  • Stayed June 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holden, Massachusetts
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 21 October 2005

We stayed here on our way down to Atlanta, and I would like to say I was every pleased with this hotel. First off the Staff is fantasic and frendly, while being very knowledgable. With being a race weekend in charlotte, the place was Packed. Even with it packed, this staff made you feel like you were the only ones here. Room was clean, and comfortable. We will stay again, if in the area.

  • Stayed October 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank brien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Charlotte University Place

Property: Country Inn & Suites By Carlson, Charlotte University Place
Address: 131 McCullough Dr, Charlotte, NC 28262-3306
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 177 Hotels in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte University Place 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Country Inn And Suites University Place
Country Inn & Suites University Place Hotel Charlotte
Country Inn Charlotte
Country Inn University Place
Charlotte Country Inn

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