I stayed here for business and unfortunately, had to ship a number of boxes to my hotel room. The concierge, bell hop and shipping department were wonderful and made the whole process of dealing with heavy boxes manageable. The Westin Charlotte definitely has the best concierge I've ever dealt with. He gave great restaurant recommendations and was patient, even with the strangest requests. I very rarely compliment anyone for doing a good job, but I made sure to tell the front desk manager that the concierge was amazing. The room was nice and clean and what I've come to expect from a Westin property, and I would definitely stay here again, because of my pleasant experience with the staff, especially the concierge.
- Official Description (provided by the hotel):
- Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more less
- Reservation Options:
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- Also Known As:
- Westin Charlotte Hotel Charlotte
- Charlotte Westin