Except for a management policy a great hotel. Booked and was CONFIRMED and paid for a NS king senior room through Expedia. Upon arrival at 6 PM was informed all they had for me was a small handicap double. Desk clerk insisted that "for the rate you paid through Expedia" the kings are all gone, refused to do anything as it was hotel policy to do this if they sold out. I checked online, their rate on their web check in was the same as their rate on Expedia. The room was small the bathroom was terrible condition with no sink counter of any kind, toiletries, toothbrush etc had to be placed on floor or held in hand! Except for this "bait and switch" the rest of the hotel was great.
- Official Description (provided by the hotel):
- Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more less
- Reservation Options:
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- Also Known As:
- Westin Charlotte Hotel Charlotte
- Charlotte Westin