I am writing this to make sure everyone who reads other reviews about the water pressure issue over the weekend knows the exact truth and behind the scenes how the ENTIRE staff at the hotel handled the situation. DO NOT BLAME THE HOTEL for the lack of water, lack of communication, etc. about the water issues they had over the weekend. The City of Charlotte did NOT keep them informed, updated and aware of the situation so plain and simple the hotel could not provide the guests with the info. SO , with that being said, EVERYONE at Home 2 handled this extremely profressional without question. They deeply felt sorry to the entire hotel guests having the problems and most of all were very genuine in trying to make it better. It's like the same thing if your flight is changed due to an act of God. They were at the mercy of the city and there was nothing they could do. Now, let's not forget how awesome Home 2 is, and especially Charlotte as this is my NUMBER 1 hotel when I travel right now, and it is the best layout, service, comfort, and is always extremely perfect in every way. Thank you to the entire staff and make sure when you read other reviews about the hotel and the water issue you know the truth. Thank you Hotel 2 for making my stay awesome like it always is. God Bless!
- Official Description (provided by the hotel):
- At Home2 Suites by Hilton®, you’re greeted by contemporary style, an engaging staff and customizable suites that fit your budget. You can relax in your suite, work in the Oasis or unwind after a long day on the patio by the fire pit. In the morning, you’ll enjoy a complimentary breakfast, stay connected with free Wi-Fi throughout the hotel or burn off some calories in our saline pool. Whatever you do, you’ll realize you’ve never stayed in a hotel quite like this before. That’s because Home2 Suites is unlike any other hotel out there. Next time you travel, choose Home2 Suites by Hilton. It’s where you’re Free to be you™. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Home2 Suites by Hilton Charlotte I-77 South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.