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“Nice change of pace” 5 of 5 bubbles
Review of The Dunhill Hotel

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The Dunhill Hotel
Ranked #42 of 176 Hotels in Charlotte
Certificate of Excellence
Florida
Level Contributor
3 reviews
“Nice change of pace”
5 of 5 bubbles Reviewed 27 March 2009

Perfect location in the middle of everything. I booked this property for its location. However, I was pleasantly surprised by the historic charm and ambience. What a great hotel! We will definitely be back!

  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dakotablue51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPZCharlotte, General Manager at The Dunhill Hotel, responded to this review, 30 March 2009
Thank you very much for taking the time to let us know about your stay was. We truly appreciate your kind comments.

We are delighted that we have had the opportunity to provide the level of service we expect our guests to receive.

Our goals is to exceed our guests highest expectations. I will be sharing your comments staff at our next staff meeting.

Best Regards,

Michael Zubel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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401 reviews from our community

Traveller rating
    233
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    37
    13
    11
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Providence
1 review
5 of 5 bubbles Reviewed 3 March 2009

I chose the Dunhill as our conference hotel for a small (20 to 25 people) event held in Charlotte by my employer in February 2009. From the time I created our room block with the hotel staff right on through to the last of our attendees checking out, I couldn't have been more pleased. The hotel's central location couldn't be any better. Our attendees were able to walk to everything. The Dunhill has real historic character, the rooms are very well-furnished, and the staff is fantastic. If you're organizing a conference or similar event in Charlotte, this is the place!

  • Stayed February 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RussAAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
1 review
5 of 5 bubbles Reviewed 2 January 2009

I stayed at the Dunhill Hotel in downtown Charlotte for two nights in November and highly recommend it to anyone traveling for business or pleasure. It's located right in the middle of Charlotte's unexpectedly bustling (well, unexpected by me) center--an easy walk to city hall, the business district, the convention center (and eventually, the NASCAR hall of fame), a couple of museums, and a number of restaurants and bars. It's a handsome old building, and the rooms are comfortable and tasteful. The staff is helpful and friendly. And it's a good value: I paid $139 a night (I think that's with AAA discount). Also, it's nice that they don't try to nickel and dime you like so many of the chains: $4 for a bottle of water? At the Dunhill the bottles of water are free. :-)

  • Liked — location
  • Disliked — no major problems
  • Stayed November 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank travelswithmyaunt09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro, NC
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 20 November 2008

I reserved a room at the Dunhill for a weekend getaway for my birthday this past September.
For the high price I paid, I expected something big, elegant, and worth the money. I definitely didn't think I got it.

Great location right in the middle of downtown Charlotte, but the place is really really small.
The room was small, the bed very, very squeaky, and the walls really thin.

The bathroom was okay, but also very small and nothing special.

The website promised a pair of bathrobes to every single room in the hotel, but once we got there it turned out you had to pay $50 for each robe.

By nightfall, I was really regretting going to a hotel without a pool, especially for how much I paid for it.

Room service was okay, but the food was mediocre (and a little cold), took half an hour to come up, and cost me almost $70 just for breakfast.
I spent just a little more than that on my birthday dinner the night before at a really nice restaurant down the street.

Hotel promised drinks in every room, but was just a bottle of coke and a water in the tiny fridge under the TV. The maid was, however, really nice about bringing us more.

There was no problem with noise (except hearing TV from other rooms), and checking in and out was really simple and fast.

Turn down service was nice, especially the tasty pillow chocolates, but that wasn't enough to make me feel better, especially due to the lack of other amenities.

Overall I think this hotel is okay, but definitely not as great as it claims to be, and not worth more than $100. Everything looks nice, but it was really small and mediocre.

  • Liked — Turndown service and the classic look.
  • Disliked — The size of the rooms, and the lack of amenities, including a pool.
  • Stayed September 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank DreamCyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 26 October 2008

We stayed one night on a stopover as we decided to have a look around Charlotte, rather than just connect through. It is a business hotel, so I expect most people are on expense accounts. By our standard, it was expensive, but so are all the downtown hotels in Charlotte. By booking through the hotel web site we got a seniors discount. The taxes are comprehensive. They have a city tax, a state tax, a county tax and an "occupancy tax" (one of the bigger ones). The front desk were unable to explain what it was.

The room was huge with two massive beds. One bed was about the size of hotel rooms we stayed in in Japan. The beds had silly posts on the corners, which may have looked good, but were impractical - sticking up in front of the TV screen, and asking to be walked in to in the dark.

The hotel promised a newspaper. They did not deliver, but provided one when I asked. There is free coffee in the lobby if you do not have breakfast included.

  • Liked — Location
  • Disliked — Price, silly bedposts
  • Stayed September 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Donard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 September 2008

If you like the historic charm of a boutique hotel, stay at the Dunhill Hotel in uptown Charlotte within walking distance of many good restaurants (including the Monticello within the Dunhill), corporate headquarters, Mint Museum of Art and Crafts, Discovery Place & the Convention Center. We lived in the Charlotte area for nine years where I was involved with the Mint Museums and I always used the Dunhill for our out-of-town speakers. I was surprised to see that it was rated so low among Charlotte hotels, but if you want new, this is not the place for you.

  • Liked — Charm and Location
  • Disliked — Smaller Rooms of Varying Sizes
  • Stayed January 2006, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BJJ44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, NC
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 September 2008

My boyfriend and I are Charlotte locals yet we don't spend a lot of time in Uptown. I booked a room at the Dunhill thinking it would be the perfect way to celebrate his birthday. The room was small and on the 3rd floor, but with the rain pouring outside, it felt cozy. The in-room frige is a bonus as we brought our own cocktail makings. The bed is comfy if you like a "bouncy" bed. The staff is very accomodating and friendly. I forgot my toothbrush and the bellman ran one up to me within 5 minutes of calling to see if they had anything like that on hand. We ate dinner next door at Zink which was incredible! Breakfast was very disappointing at Monticello (the restaurant in the Dunhill). The food sounded good, but was lukewarm upon arrival from our odd & defensive server. We were basically too hungover to deal with that kind of attitude or to complain about it. We would definitely recommend this to anyone who appreciates historical buildings and isn't looking for a lot of space in the room or bathroom. Proud to live in a city with this hotel!

  • Liked — Location
  • Stayed September 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank cellospice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dunhill Hotel

Property: The Dunhill Hotel
Address: 237 N Tryon St, Charlotte, NC 28202-2136
Phone Number:
Region: United States > North Carolina > Charlotte > Fourth Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Romantic Hotel in Charlotte
#35 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Dunhill Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Decades before The Dunhill Hotel would open, local architect Louis Asbury Sr. was entranced by the great Italian craftsmen who created cathedrals famous for their soaring, elegant roof lines. Today, The Dunhill Hotel stands distinct on the Charlotte skyline, an amalgam of American, British, and Italian influences, something those with an eye for period detail can detect. Opened in 1929 as the Mayfair Manor apartment hotel, with half of its original 100 rooms permanent residences, today's Dunhill Hotel is a thoughtful evolution. A full restoration was recently completed, and various on-going aesthetic improvements all share a common goal--to celebrate the original vision of Mr. Asbury, with a nod to the needs of the modern traveler. ... more   less 
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Also Known As:
Dunhill Hotel Charlotte

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