The hotel is a nice Marriott property and the rooms and amenities are what one would expect. The location is convenient, but not perfect. No worry, they have an accommodating shuttle driver. Plus, being a bit away from the airport and from downtown offered a much quieter venue.
Great beds, clean room, good wifi, good on-site dining. But the staff--from my check in at 0130 to my time-crunched departure--is absolutely top notch. When my business finished early and it appeared that I might be able to catch an early flight and check out a day early, the desk clerk speedily and politely checked me out and the manager himself offered to drive me to the airport.
This was the best service that I've had at a Marriott, where one expects consistently good service. These folks raise the bar. Stay here and you won't be disappointed!
- Official Description (provided by the hotel):
- The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Courtyard Brand Hotel. We are centrally located near the Charlotte Douglas International Airport and just 4 miles from Uptown Charlotte and our central business district. A quick ride on the Lynx Light Rail into Uptown and you can experience many cultural events, Panthers, Hornets and Charlotte Knights sporting events. Stay productive and enjoy your experience with our complimentary fast high speed internet with our upgraded 100 MB circuit. We are video streaming friendly. We are within a 5-10 minute ride of the new Charlotte Premium Outlets as well as Southpark Mall. Many great corporate offices located near our hotel include Bank of America, Duke Energy, Wells Fargo, Toshiba, Microsoft, Compass Group, Belk, IBM, Sealed Air & Starshield Solutions. Please come experience why Courtyard Charlotte Billy Graham was chosen as Select Service Hotel of the Year by Visit Charlotte for 2014. We offer a complimentary airport shuttle, complimentary hi speed wireless internet, onsite Bistro, Business Center, and Outdoor Pool. Make room for a little fun. ... more less
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