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“Mehhhhh” 3 of 5 bubbles
Review of Lobby Lounge at The Ritz-Carlton

Lobby Lounge at The Ritz-Carlton
Ranked #166 of 2,340 Restaurants in Charlotte
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Bar Scene
Dining options: Drinks, Dinner, Full Bar, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Charlotte, North Carolina, United States
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Mehhhhh”
3 of 5 bubbles Reviewed 1 August 2014 via mobile

There is nothing spectacular about this lounge.... well actually there is... the overpriced drinks..
You never get a place to sit and it seem to be always crowded. The 'live music' is a lousy cacophony of instruments being beamed through a horrible PA system.
Good luck!

Helpful?
Thank A Émylyã B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 reviews from our community

Visitor rating
    26
    8
    3
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Denver
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“A beautiful property, but there's always a glitch in service”
3 of 5 bubbles Reviewed 23 July 2014

Another beautiful Ritz-Carlton property with a very young and sexy staff. Although, the bartender who served me was great, I was disappointed to learn a while after ordering food that the selection I made was not available. So, I chose another item from the menu and waited. When it finally came out (not brought by the bartender, but someone else), the server dropped my plate in front of two other people down the bar asking "Did you order this?". Really? Did someone forget the train the food servers to understand seat locations? I really did not want other people's germs on my food. C'mon Ritz-Carlton, get it together - I expect better. The service is bad in at the Ritz-Carlton in Denver and the service is horrible at the Ritz-Carlton at Dana Point/Monarch Beach. I can't imagine myself giving the Ritz-Carlton another try in any city. Perhaps instead of hiring those barely 21 year olds (who can't possibly know anything about exceptional service), Ritz-Carlton should focus on hiring more experienced, professional servers and staff.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank imitation-of-mink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
113 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“upscale environment with food and drinks”
5 of 5 bubbles Reviewed 16 July 2014

the light food and drinks is excellent for a small table of friends or customers. the staff is friendly and very efficient. the food was small portions and met my expectations. will go back.

  • Visited May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank james l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great spot for drinks!!”
5 of 5 bubbles Reviewed 10 July 2014

Loved the lobby bar! Gorgeous decor and wonderful staff and drinks!! Great place to stop by for a drink before dinner!

Visited July 2014
Helpful?
Thank Ksquared843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Loved it!”
5 of 5 bubbles Reviewed 21 April 2014

Great good and bartenders are amazing! High quality! Great atmosphere! Servers very attentive,,,the best!

Visited April 2014
Helpful?
Thank Lucy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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