This is a comfortable hotel with a good bed - not too hard, not too soft. The kitchenette is where the value is at for me - because I can buy my own food and make my own breakfast, lunch and dinner if need be. Being gluten free and dairy sensitive, I found the breakfast didn't have much for me. I could eat the eggs, potatoes and sausage, but none of those were cooked especially nice that I would make a trip downstairs for it. I thought the coffee tasted bad, and that might be cause the water in the hotel tasted bad. I would walk over to Panera bread instead and get my coffee there. That was about a three minute walk and I really appreciated that it was there as an option - that added value to my stay as well.
The staff are very friendly, down to earth people. There are no overbearing marketeers at the front desk quizzing you on your stay while bearing the pearly whites. They are helpful and to the point, but never dripping in posed kindness. I liked them all.
There are all these signs in the lobby showing that the hotel has a 95% sanitation rate which is good, but the reason they score so high, I think is because they use styrofoam plates and paper cups for their breakfast rather than real plates and cups. Not scoring high points with me in this arena. I like to eat off of real plates and I like to know that every meal is not contributing to the worlds landfill. I know this means more staff on their part, but personally I think styrofoam is not a pleasant feeling. And not having gluten free options is getting a little out dated at this point - gluten free is becoming quite normal now so it seems like they should have an option of gluten free bread. And more fruit, please.
Overall, there is good value in this hotel. It's a very simple, comfortable homemade feel with a styrofoam sidekick.
- Official Description (provided by the hotel):
- This newly renovated, all-suite hotel is just around the corner from the SouthPark Mall and provides convenient access to all of Charlotte. This Residence Inn by Marriott hotel in Charlotte NC has all comforts of home, including high definition LCD TV, free high-speed Wi-Fi, and spacious studio, 1 or 2-bedroom suites with fully equipped kitchens. Enjoy the hot complimentary breakfast in the morning, or wind down at night with free beer and wine at The Mix. ... more less
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- Also Known As:
- Residence Inn Charlotte Southpark Hotel Charlotte
- Charlotte Residence Inn