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“Elegant, quiet and near to restaurants and shopping”

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Renaissance Charlotte SouthPark Hotel
Ranked #17 of 177 Hotels in Charlotte
Certificate of Excellence
Washington, DC
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Elegant, quiet and near to restaurants and shopping”
4 of 5 bubbles Reviewed 15 June 2012

I was in Charlotte for a business meeting and found this hotel to be well located between the airport and my meeting location. It seemed modern, nicely decorated, quiet and with good service.
I was able to walk to dinner with my colleague. There are several nice restaurants in easy walking distance.
I was slightly disappointed with the quality of the concierge lounge at the hotel. The breakfast offering was very average.

Room Tip: My corner room was very spacious and quiet.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Washingtonianwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
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English first
laurinburg
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

Long time Marriott Rewards Member but for whatever reason first time staying at a Renaissance. After this experience it will not be my last. Upon check-in staff had already upgraded me to a suite-thanks! The room was spacious with fridge, great bed, comfy sitting area and neat closet. Loved the lobby and bar but really loved the location. Right at South Park Mall and not far from Myers Park Neighborhood. It is a chain but felt like a unique boutique hotel with great attention to customer service.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank uncp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 6 June 2012

Great location across from Southpark Mall. Hotel is modern and the staff is very friendly. Had a balcony room on the 7th floor, it's nice being able to have some fresh air in the room. Very comfortable bed. The only down side of the bed were the fitted sheets that keep coming off of the top corners of the mattress. Obviously the sheets are too small for the pillow top mattresses. Wifi was abosolutely horrible. Since we are Marriott Rewards members, Wifi is complimentary. Would have been upset if we paid the $12.95 a day for the sloooowwww connection. Everything is very clean and love the flavored water they offer in the lobby, especially the lime with mint. Yum. In the lobby in the evening they offer complimentary drinks 1 night a glass of red wine the next mango bellini.
Concierge club breakfast the same each morning, oatmeal, scrambled eggs, bacon plus pastries, however, the room was extremely too cold! Could not eat fast enough, felt like you were in a freezer. Would stay here again if in this area of Charlotte.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, VA, USA
Level Contributor
97 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

We had a family event to attend and chose this hotel for its proxmity to family and because we have stayed there before. This time, however, we used Marriott points for the two night stay. We were given a room on the top floor with a lovely view. This hotel is really lovely and well maintained. The entire property is meticulous and the decor is first rate. The king bed room was beautiful and all furnishings were stylish, new looking, clean, and comfortable. They use Aveda products in the bathroom which are really nice. While we did not eat there this time, on earlier occasions, the food was wonderful. On check-in, there were complimentary chocolate covered strawberries and champagne for guests!
There is a gorgeous courtyard in the back that features fire pits and comfortable seating. Overall , we have stayed at many Marriott properties and this is really one of the best. If you are in Charlotte, this is the place to stay and the rates are good as well.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onionryder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King of Prussia, Pennsylvania
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 3 June 2012

There are a plethora of hotel offerings in Charlotte for Marriott Rewards members. I'm so glad I chose this property.

I was so impressed with this hotel's service...from the moment I checked in, the front desk staff took me on a mini-tour of the hotel, pointing me toward the concierge lounge, offering me a welcome beverage, and escorted me to the elevators. I stay in hotels almost 100 nights a year, and this was one of the only times that a front desk employee has done this.

Without asking, the hotel upgraded my room to a suite on the top floor (likely due to my Platinum status). The suite was amazing--wood floors, stylish furniture, humongo bathroom, and all the other amenities you'd expect in a full-service Marriott.

The Concierge Lounge was on the first floor. The lounge was kind of cave-like, I'm much more used to having the lounge on a higher floor with windows. This room was stuck in the deep recesses of the hotel. Still--great hors d'oeuvres at night and breakfast in the morning.

I would love to stay here again next time I'm in Charlotte.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksbrownutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas (SP)
Level Contributor
175 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 20 May 2012

No surprise at all. Marriott standards are fully respected.
Very attentive staff and suites at the corner are spacious for a reasonable price.
This hotel remains among my favorites in Charlotte.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlmirNeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, FL
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 17 May 2012

Stayed here in March of 2012 and enjoyed it quite a bit. Has the feel of a boutique hotel with all the conveniences of a full service hotel. Great gym, great restaurant and most of all, great staff. Left some important documents inside the safe and after informing them, they promptly FedExed everything to my home address. They went above and beyond with everything that was done at the hotel.
The hotel also has great infrastructure with a shopping mall across the street, and many great restaurants around the area. The staff will be happy to guide you in the right direction.
Highly recommend this hotel.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fitgator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Charlotte SouthPark Hotel

Property: Renaissance Charlotte SouthPark Hotel
Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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