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Renaissance Charlotte SouthPark Hotel
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Reviews (927)
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All reviewssouth park mallfront deskoutdoor courtyardinfused watergreat hotelthe concierge loungeclub levelwithin walking distancefitness centershopping and restaurantsfire pitcorner roombusiness meetingcoffee makerupon checkparking garagedanny
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701 - 706 of 928 reviews
Reviewed 16 June 2013

This property was an unexpected pleasure. Stayed three nights on a business trip and expecting the typical business hotel. The atrium area off the Queen's Court was lovely with lots of space to relax with shaded outdoor furniture and my personal favorites, the rocking chairs. Staff was personable and attentive, catering was excellent and the food was first rate. Meeting facilities were good and the guest rooms were comfortable and well appointed.

Room Tip: The hotel is configured in a V shape so rooms away from the core are quieter but not too far from the elevators.
  • Stayed: June 2013, travelled on business
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Thank travelfunaddicts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2013

I stay at this hotel frequently for business and it always feels like home away from home. The staff is wonderful and always goes the extra mile to make sure I feel welcome and comfortable. The hotel is modern and immaculate with a wonderful outdoor courtyard that is a great spot to unwind after a busy workday. The bartender, Kat, is one of the best I have ever encountered. She always has a smile on her face and is quick with your drink, which she remembers without having to ask. The rooms are well appointed, quiet and the beds are so comfortable! The fitness room is well equipped, spacious, clean and well maintained. There is an indoor pool as well. The location of the hotel is perfect; walking distance to many great restaurants,the South Park Mall is right across the street and the Charlotte Airport is about a 20 minute drive away. As a frequent business traveler, I stay at many hotels and this one ranks on the top of my favorites list!!

  • Stayed: May 2013, travelled on business
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Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

As I recall the weekend, I think how friendly everyone was with outstanding customer service. The room was spotless.

As a Marriott Platinum member, this was my first Renaissance experience and the brand did not disappoint. The bar and restaurant staff were very accommodating.

I will add two minor issues. I thought the common areas had too strong of a "perfume fragrance" and after a while it was annoying. Also, the parking spaces were very tight and limited.

  • Stayed: February 2013
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Thank workinggrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2013

Noteworthy hotel stay.

The level of customer service at the hotel was excellent, from the moment I checked in until the moment I left. The property was immaculate--both in the the hotel rooms, the fitness center, the club lounge, and even the staircase from the ground floor to the top was spotless.

Staff, service and property were lovely! Though full, the hotel was very quiet. The quality of the food in the club lounge was excellent with many fresh, healthy breakfast options as well as tasty evening snacks for foodie types. Wireless internet was great and at no additional charge to Rewards member @ Silver Elite level.

I have stayed at this property many times and it has always been a positive experience, but this stay was notably different -- kudos to Marriott on a job well done!

Room Tip: Top floor is 7 -- very quiet
  • Stayed: May 2013, travelled solo
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Thank jhmr07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

Checked in for a 3-day business trip at this property where we stay quite frequently when we are in Charlotte. Bellman had my luggage out of the cab and inside the hotel before I could even pay for the cab. I was pre-checked in, so sign in was about 1 minute total, and I was even upgraded to a nicer room without asking. Haven't been to this hotel since December, yet the perky hotel bartender Kat remembered my name and even what I drink. Rooms are very comfy, housekeeping is immaculate, hotel customer service is excellent, and the food is pretty decent. Will always be my first choice when I stay in Charlotte!

  • Stayed: May 2013, travelled on business
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Thank alligatorpgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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