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Embassy Suites by Hilton Charlotte
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Reviews (1,445)
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All reviewscooked to order breakfastthe manager's receptionbreakfast staffmorning breakfastcomplimentary breakfastliving roomfamily reunionindoor poolfront desk staffdefinitely stay here againclose to the airportwandalobbyshuttlecouchcarowindsinterstate
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1,240 - 1,245 of 1,445 reviews
Reviewed 8 December 2012

I recently stayed at this hotel with family. We were in town for a funeral. This is a very large hotel that has an Omaha Steaks restaurant located on the first floor. You can do in-room dining or dine in the restaurant. The rooms are spacious, if you're lucky enough to not get a corner room where the living room is significantly smaller. I was moved to a corner room the second day because our bathroom wasn't functioning properly. The staff was very helpful and professional about the situation. This hotel has the best hot breakfast hands down. So many options and the sitting area was very relaxing. I will definitely stay here again if when visiting family in Charlotte.

Room Tip: Corner suites have a smaller living room.
  • Stayed: December 2012, travelled with family
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Thank TrvlngAngyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this reviewResponded 12 December 2012

Dear TrvlngAngyl,
That you for taking time to comment on our hotel. I was happy to hear how much you enjoyed your stay. Our breakfast, spacious rooms and restaurant certainly are highlights of our hotel. I hope to have you return under better traveling circumstances in the near future. Have a wonderful Holiday Season. Kevin

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Reviewed 2 December 2012

My husband and I stayed here for a weekend on business. The hotel is nice overall. The breakfast buffet was a huge step up from a continental breakfast. The decor in the atrium, lobby, and breakfast area is nice. The bed slept nicely. We went down to the restaurant lounge after dinner at the Epic Center to finish watching a football game and the bartender was very nice and made us feel at home. No complaints here. I've heard it's a little off the beating path for Charlotte, not in the best area of town, but we didn't feel "unsafe" and it was convenient to get to all the places we need to be.

  • Stayed: September 2012, travelled on business
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Thank MsReviewQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2012 via mobile

Beautiful hotel! Loved Omaha Steak House!!! The breakfast is fantastic! The service was great and the rooms were not only amazing but very clean. The only downfall is that I expected for the price & amenities that the area would be better. A lot of shady people walking the streets in front of the hotel & if you arrive after dark you may not feel as safe as you would hope. Overall a great hotel as long as you come & go during day light hours.

  • Stayed: November 2012
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Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2012

Stayed 2 nights at this beautiful hotel while in Charlotte for the color run. Check in was seamless. Room was great size. Had a king size bed. Bathroom was standard. Clean but standard. Furniture in living area was in good shape. We had a total of 5 rooms, a few had an odd odor but, a few sprays of air freshened and it was gone. My favorite thing about Embassay Suites is happy hour and breakfast. Happy hour had snacks both nights, chips and salsa one night and peanuts another. The drinks were flowing though, I had diet coke. Breakfast is amazing...... Parking was included which is a nice bonus. Check out was quick and easy. It was a nice hotel, a great price, good location and we had a wonderful time.

Room Tip: It is fun to ride the see thru elevator, so 8th floor is great for people watching.
  • Stayed: November 2012, travelled with family
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3  Thank IMHO2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

enjoyed a nice 2 day stay for a sales meeting. breakfast was excellent and included in room rate. managers cocktail reception is also a nice freebee. front desk service was prompt and friendly. i wish Trip Advisor would give the character count at the bottom f the comment box.

  • Stayed: November 2012, travelled on business
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Thank LVAFAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this reviewResponded 12 December 2012

Dear LVAFAN,
Thanks so much for taking time to comment on your stay with us last month. I was happy to see you enjoyed your stay and hope to have you visit again soon. Happy Holidays, Kevin - GM

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