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“Embassy Suite”

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Embassy Suites by Hilton Charlotte
Ranked #52 of 178 Hotels in Charlotte
Memphis, United States
1 review
“Embassy Suite”
4 of 5 bubbles Reviewed 24 July 2014

My overall experience was very good. There were a few little things that had to be adjusted but the staff was friendly and professional. The rooms were clean and comfortable. The décor had you thinking that you were in a tropical paradise in the reception area. It is family friendly and the children enjoyed the pool and I enjoyed the hot tub. The hotel is sort of isolated from places to eat and shop and the hotel shuttle wasn't always available to take you places.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hazell J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,213 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

We just came back from a vacation and stay at this hotel and took advantage of the park and fly special they have which is perfect if your flying out of char... the rooms are all suites and very large.. each night they have a mgrs. reception and free hot snacks and beverages including Alcohol...free buffet breakfast every morning.. total 7 nights parking including hotel $119 .. Great deal!

Room Tip: corner suite
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Buckeyebigdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 22 July 2014

I have stayed at many of the Embassy/Hilton properties. I must say the value for this location is fair but my reality exceeded expectations. From the moment I walked in the room the furnishings appear to be a little our dated but clean. The phone in the main room did not work and it just didn't feel as homely as in times of past...but again I should not compare Monterey, Honolulu or New Orleans locations even though its the same chain. I will always prefer Embassy for a good breakfast. Just needs a little more attention but I appreciate the value for long stays. Lastly, can you guys... this refers to most hotels. Check and change remote batteries more frequently. Overall, Embassy Charlotte was good but be warned about he hot tub. It could be a hazard. There are no steps when you enter the hot tub so make sure your legs are flexible and be sure to hold the rails tightly when you enter. I am fairly flexible and in decent shape. Good hotel for the value.

Room Tip: all rooms appear to be of equal quality.
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1AKA_VS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review, 20 August 2014
Hi 1AKA_VS,

Thanks very much for your comments regarding your recent stay. I've passed those along to our staff. I agree, needing batteries in remote controls is something that should be checked everyday. I've also taken note of your comment regarding the hot tub. Thank you again and I hope to have you stay with us again. Cheers! Kevin - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington, United States
1 review
5 of 5 bubbles Reviewed 21 July 2014

The Embassey was a very nice place to stay. New improvements to the lounge restaurant will prove to be very accomodating. Breakfast always is a plus at any Embassy and the evening reception is very much appreciated. Free shuttle to the Airport was also a plus. Only negative is there was nothing within walking distance to the hotel (ie. food, drink, shopping).

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bernie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson City, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

the breakfast buffet was the highlight of my day. There is a spa and a starbucks, so you could not ask for a better day at the hotel. I had request that a taxi pick me up and take me to the airport and the night attendant did not follow thru, that was the only negative on the place. The bar closed early too but if you need a place to stay and want to feel like a king this hotel can deliver.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank desare2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 July 2014

We stopped in for 1 night to break-up our 9 hour trip and we thoroughly enjoyed our stay. Hotel is beautiful and well maintained. My wife enjoyed the complimentary drinks and we both enjoyed the wonderful breakfast. We'd stay again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 July 2014

I have never been disappointed with Embassy Suites and this experience was no exception. Attentive staff, children loved the breakfast and evening snack, very comfortable and central to the things we wanted to do in Charlotte.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Charlotte

Property: Embassy Suites by Hilton Charlotte
Address: 4800 S Tryon St, Charlotte, NC 28217-2402
Phone Number:
Region: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 
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Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites

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