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Holiday Inn Charlotte-University Place
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Reviews (747)
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All reviewsred skyfront deskthe concierge loungeuniversity placefamily reunionthe entire staffrooms are cleangreat customer servicebreakfast buffeta great stayshuttle servicestaff was friendlyenjoyed my staymayrathidahathatori
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569 - 574 of 747 reviews
Reviewed 19 May 2014

We visited this property once again,and the renovation is wonderful!! After check in we had to be moved to another room as it was very clear our bathroom had not been cleaned :( . Lots of hair all over the floor. We brought this to the attention of the front desk and it was taken care of instantly. The breakfast was really decent,however most holiday inns offer this type breakfast free. We would like to commend Moe on his attention given in the dining room!!!! He is what any business would love to have as an employee!! Overall we think this is an excellent hotel and will stay here again.

  • Stayed: May 2014, travelled as a couple
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Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

We were in Charlotte for a brief stay for Graduation and the entire staff from the time we walked in until the time we checked out was great. The location was perfect. We went across the street for a paddle boat right with the kids, to dinner and a glass of wine. We were greeted each morning at breakfast by Ola who was very sweet and always wearing a smile and ready to help us with anything we needed. She started our mornings off on the right foot. We stay in Holiday Inns most weekends due to Sports and this was by far one of the best.

  • Stayed: May 2014, travelled with family
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Thank lorianngardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

I travel frequently and have been staying at this Holiday Inn on numerous occasions. The staff at the front desk always have smiles and are very courteous. Then we the drivers!! That would be Kyle and Rasul. Talk about customer service - these 2 guys are awesome and truly a credit to your company. They are very professional and so friendly especially when asked for dinner recommendations. These are the folks that are the heartbeat of the company and the first point of contact that make or break that relationship. Kudos to Kyle (night time driver) and Rasul (daytime driver who gets me to the office with a smile). Thanks again and look forward to seeing you all in a few weeks!!

  • Stayed: April 2014, travelled on business
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Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Front desk staff at this hotel, Jennifer and Carolyn are excellent at what they do. They are professional but also friendly and personable. Jennifer even gave suggestions as to local shopping locations. I have stayed at this location multiple times and each stay has been made all the more pleasant by staff. We also left an item in the room after check-out, a blue tooth, and the house cleaning manager and the gentelman servicing the room were great in recovering the blue tooth and returning it to us. This hotel is our preference when staying in the Charlotte area even when it isn't necessarily the closest location to our metting site.

  • Stayed: April 2014, travelled as a couple
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Thank OPULENT321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Great place to stay. Room was clean and comfortable. Nice quiet location with a lot of restaurant choices in the area. Easy to get to from downtown or from the Charlotte Motor Speedway. Breakfast was good. Nice bar area, although I didn't take advantage of it. Staff was friendly. My only complaint is that I requested a wake-up call and didn't get it.

  • Stayed: April 2014, travelled solo
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Thank P F B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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