Following our Spring Break 2014 trip to Punta Cana, Dominican Republic, my wife and I were re-booked on American Airlines through Charlotte, NC, thanks to the craziness that is Miami International Airport. Do NOT, under ANY circumstances, fly with a connection through MIA during spring break. because you will not make it. We had a scheduled 2.5 hour layover, and between American Airlines delays (they blamed weather, the pilot said otherwise) and the ineptitude of MIA Customs we missed our connecting flight. Therefore, we ended up with an overnight layover in Charlotte on our way back to Austin. I give you this backstory so you have some context for my review of the hotel:
Value - Fantastic, they offer special rates for stranded travelers, and information posted in the Charlotte baggage claim. They offer a free, 24/7 shuttle to/from the airport. They offer a free, warm breakfast. They offer a bed, instead of a street corner, to sleep on. Did you know you cannot stay overnight in the airport, even if you have been rebooked? Security will kick you out. Therefore, I can say this Quality Inn & Suites is a lifesaver, and well worth it, when you are in that kind of situation.
Service - The man at the front desk was great. Even though it was the wee hours of the morning and he was dealing with us who only had the clothes on our back, he was funny and kind, and helped us get (literally) the last room at the Inn. It was a smoking room, as he warned us, but anything is better than nothing, right?
Food - It was free. It gave us the sustenance we needed to continue our 48 hour journey back home. It was much appreciated.
Room - had everything a stranded traveler could need; a shower/tub, sink with running water, microwave, mini-fridge, and king-size bed. What more could anyone ask for?
Overall - if it were not for this place, my wife and I would not have had any sleep in two days getting back home. Well worth the little bit of money to stay the night and make us feel human again. If you are every in an emergency situation like we were, then I can recommend it.
- Official Description (provided by the hotel):
- This hotel is conveniently located off of I85 exit 33 Billy Graham.This property has an outdoor and newly renovated rooms.Stop by an enjoy our delicious hot buffet breakfast and complimentary wifi!! ... more less
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- Also Known As:
- Quality Hotel Charlotte
- Quality Inn And Suites
- Charlotte Quality Inn
- Quality Inn Charlotte