I am typically a huge Marriott fan, but this time I was not impressed. I now realize I paid about double the price for a room as was a big basketball weekend. Valet service was not available the entire weekend, they said they were full several time; yet we saw plenty of empty spaces? They were kind enough to comp the overnight parking, which did impress me. The beds were comfortable, as always and we got a good first night sleep. The next day we were gone most of the day and returned at 6pm to find room was not cleaned. I called house keeping and they said they were very busy. (Really? If I'm paying double the price for a room and you booked all these rooms, make sure you have staff to support!) We came home later and found room clean, but noted an awful looking pillow case was used. Almost looked like someone stomped all over it and then put it on our bed. Overall, I was not overjoyed with my experience and will not be returning to that particular Marriott. Note: Most staff was very friendly as they normally are...
- Official Description (provided by the hotel):
- Bringing new polish to a building filled with history and character, Charlotte Marriott(R) City Center is breaking the mold of hotel design with a residential-style aesthetic. Our Charlotte, NC, hotel's reinvented style draws the Charlotte community into dynamic, tech-enabled public spaces perfect for connectivity and integration. Our fresh, open-design approach to the traditional hotel lobby features a coffee social hub with locally sourced coffee, unique retail and limited-edition food selections. Stoke, a community-inspired dining experience with an immersive kitchen, places guests in the center of the action. We've tailored our guest room designs with inventive solutions, and our new fitness concept goes beyond the ordinary with more than 600 on-demand workouts and state-of-the-art equipment. Foster collaboration and harness the ingenuity of your group in 20,000 square feet of flexible meeting space, including our new Event Hub with high-end technology enhancements. ... more less
- Reservation Options:
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- Also Known As:
- Charlotte Marriott City Hotel Charlotte
- Marriott Charlotte