I will start my review by saying I did NOT pay for my room the 2 nights I had to stay there & I'm ever so grateful ~ You get picked up by a wonderfully new Mercedes Benz van, The driver polite & knowledgable about the general area, We were dropped off in the beautiful lobby ~ This is where it all ended. I'm not sure where these refurbished rooms are but they are NOT on the 2nd or 3rd floor, I am a SPG Member but not elite enough to gain an updated room if they have them. We stepped into hallway of the third floor to a stench that I could only compare to B.O.,, This was compounded by the overwhelming smell of some generic "Air Freshener"... The rooms are just dated, from the ceilings to the carpet, to the really tacky peeling wall-paper.. Okay, It's just carpet & Wall-Paper.. Things age, I get that... When I sat down on my mattress I actually sunk, it felt like a soup bowl... It was Awful.. It was late & I was tired, room appeared clean enough. I flipped on the telly with the antiquated remote which I had to keep shaking because the battery was about to die.. Geez what else, Can't I just have a nice remote?
Next day we were asked by the front desk if we wanted to switch to a different level due to the Hallway carpet being cleaned,,, Cleaned are you serious?? The carpet in my room looked like it had been shredded by my cat, this property is going to spend money to clean the hallway carpet. Off to my new room on the 2nd floor,,, Same dated room,,, but he bed was something from the BedRock Era, It was hard as a rock.. Next room, Oh look a New REMOTE,, It's like Christmas in here...
My room is facing the lobby, be aware the noise ECHOS in these rooms, You could hear everyone in the pool to the Carpet Cleaners @0100......thru the single pane windows... SERIOUSLY. ???
I've looked up the prices for this location..... I would NEVER pay these prices for these rooms, There are to many other locations where you can pay the same rate or even less with better amenities & shuttles to the CLT Airport.
What's near this Location if you find yourself hungry?????
~ NOTHING ~
Wait there is a Shell Gas Station!!!!
The restaurant was closed on Sunday for Lunch.....SERIOUSLY????
Pro: The Van driver will take you to Cracker Barrel FYI =)
- Official Description (provided by the hotel):
- Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more less
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- Also Known As:
- Sheraton Charlotte
- Charlotte Sheraton