This hotel is old and run down masquerading under its renovated lobby and pool area. However the renovations stop at the first floor elevator. Even when you get off the elevators the carpeting and wall paper are dirty and old. The carpet in the room was worn and dirty and the bathroom shower had black grout. The cover over the shower stopper was falling off. I flushed the toilet and then had to jiggle the handle so that it would stop flowing into the tank. As for location, yes near to the airport, but in an area that is less than desirable, the noise of the highway and the planes was really loud. I think better windows would help. As for the food, while the newly updated lobby includes a contemporarily decorated dining room, room service food quality was awful. I ordered the chefs special that was a salmon sandwich the salmon was so overdone it was dry and hard to chew, the brownie cake ordered tasted like pieces of old brownies with warm chocolate syrup poured over it. There are other hotels in the area and this really doesn't meet my expectation as a business traveler. Wouldn't recommend.
- Official Description (provided by the hotel):
- Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more less
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- Also Known As:
- Sheraton Charlotte
- Charlotte Sheraton