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“Convenient to I85... Great Stop Over”

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Sheraton Charlotte Airport Hotel
Ranked #51 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
Woodbridge, Virginia
Level Contributor
289 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Convenient to I85... Great Stop Over”
Reviewed 27 May 2014 via mobile

A regular stop on our frequent DC/Atlanta runs. Staff is friendly and helpful. Club floor has a good "Manager's evening buffet" and a continental breakfast. Adequate gym and nice indoor/outdoor pool. Restaurant is nice and good bar. A self contained pleasant stop-over.

Stayed May 2014, travelled as a couple
Helpful?
Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review, 30 May 2014
On behalf of the staff at the Sheraton Charlotte Airport Hotel, thank you for your loyalty! Our team is committed to providing our guests with warm, accommodating service, and we’re pleased you experienced that consistently firsthand. Thank you for your compliments regarding our staff, Sheraton Club Lounge, restaurant, and amenities. It was our pleasure to make your stay memorable, and we look forward to welcoming you back on you next trip to Atlanta / DC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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468 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Chicago
Level Contributor
195 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 15 May 2014

As other have posted - it's a good option for a airport stayover or even holiday / vacation short break. Very closet to airport - shuttle was about 5 minutes. Full service including pool, large lobby area with large restaurant / bar area, room service, exercise facility, and overall friendly service. Staff were well trained and friendly. Hotel is dated: guest info book in the room still had TWA listed as an airline! But they have done a good job with updates including carpet was fine, bed great, and bathroom large and very clean. Windows small and at least on my floor (5) just looked out over a parking lot. Unable to open window - seemed to have been screwed shut as so many are these days. If you have no car, you are pretty isolated ... the Shell station (literally 2 minute walk) does have last minute stuff such as juice, snacks, beer, etc.

Main downside was the food from room service was just okay. Also room rate seemed high ($189 plus tax). But I'd come back if got a decent rate.

Room Tip: Some rooms look directly into the atrium not outside. For some that would be a plus - others may pr...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ordglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2014 via mobile

This hotel was just what was needed for our family. We had a overnight layover and needed somewhere to stay. It was close to the airport and had a 24 hour shuttle. This hotel exceeded my expectations by far. The rooms were nice and the staff was friendly even at 11PM. I would recommend this hotel any time. As my first Sheraton Hotel experience I would stay here again.

Stayed June 2013
Helpful?
Thank Azd3dd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
173 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 6 May 2014

The rooms are spacious and comfortable - two lounge chairs plus a desk chair means two people can relax at the same time without having to sit on the bed. The lobby furniture makes a great first impression. Hallways and rooms are fine, but starting to look just a little worn. Staff is friendly and helpful. The restaurant is reasonably priced for a hotel, but I wish they had more lower calorie options. The free shuttle bus runs regularly to and from the airport and the drivers are great - very polite and helpful. We stayed on the club floor (extra charge but worth it for the amenities). The hotel website claimed "American breakfast" was provided for those staying on the club floor; however, it was really a continental breakfast. One day the sole hot dish was sausage gravy and biscuits and the second day it was oatmeal. But it was an adequate breakfast provided at no extra charge. The club floor also means a late afternoon snacks and 2 drinks (wine or beer) at no charge. The room was very usually very quiet - no noise audible from the hall and only a few, occasional and mostly faint airplane sounds. Heating and cooling is adjusted on the wall and the unit is hidden in the walls - no loud heater/cooler stuck under the window that makes a lot of noise while its running. You need a car when staying here, as there is nothing except a Shell gas station within walking distance.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coolcarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 May 2014

We stopped here on our first night in the states having landed in Charlotte mid-afternoon. Room was very comfortable, and very big (huge, comfortable bed) and conveniently situated for the airport. We didn't eat dinner or breakfast there as our body clocks were a little out from the flight - so we travelled into downtown Charlotte and went to the Cheesecake Factory, and then out to the Waffle House around the corner at about 5am the next morning. There was at least one big conference in the hotel when we left the next morning. Really nice lounge area with a fireplace and comfy seating just as you come in the door, which would have been good for a pre-dinner drink if we had been staying longer. Décor a little tired in the public areas, but this was basically a place for us to crash post-flight and would be happy to stay again on that basis.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rawson, Ohio, United States
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 May 2014

Very nice hotel, welcoming as you walk in the door. Loved the lounge area with the fireplace and comfy seating. Rooms were nice, 4th floor right off the elevator carpeting needs some updating. Wished the hot tub was working, would have been nice to use.

Room Tip: Unless you have kids, I would chose a room facing away from pool area.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Fl
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 April 2014

Since I had a very early flight I decided to return my rental car and stay at this airport hotel for one night. Probably should have checked my options more closely. Shuttle bus driver very pleasant. Checkin pleasant and quick. Paint carpet furniture all a drab shade of brown/beige so right away not inviting. It's a shame because lobby is very spacious. Got into the room walked into the bathroom and there was a smashed half dead giant roach I'm the bathroom. Called downstairs and they moved me to a new room and gave me a club access key. No roach but broken drawers hanging sideway. Definitely not a warm and fuzzy feel to the hotel although the staff was very friendly and accomodating

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TampaAbuela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Charlotte Airport Hotel

Property: Sheraton Charlotte Airport Hotel
Address: 3315 Scott Futrell Dr, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208-3551
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton

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