We stayed 2 nights at the hotel. The room and staff were very accomodating especially for the $54 price. I specifically requested a nonsmoking room. Upon arrival, the front desk staff told me that I would be in a smoking room. Stating allergies to smoke, I was put in a nonsmoking room. My husband was in the bathroom in the middle of the night and noticed a smell of smoke. We mentioned it to the housekeeper the next morning and asked that the room be fumigated. Upon arrival that evening the smell of smoke was unbelievably oppressive. The staff couldn't remedy the problem. If you have any problems with tobacco smoke I would not recommend that you stay there. Apparently, the smoke from the smoking rooms goes into the nonsmoking rooms.
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- Also Known As:
- Best Western Sterling Hotel Charlotte
- Best Western Sterling Hotel And Suites
- Best Western Charlotte
- Charlotte Best Western