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“Casino overnight stay in the Carolina mountains”

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Cherokee Grand Hotel
Ranked #22 of 28 Hotels in Cherokee
Beaufort, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Casino overnight stay in the Carolina mountains”
Reviewed 28 May 2014 via mobile

Room was very nice and comfortable. Quiet also. Convenient to casino located downstairs and just a short walk from the action. Many restaurants on location also. Garage parking onsite gave us a secure and safe feeling about the car. Lots of other things to do locally such as mining for gemstones.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JTinSC811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
On your next visit you will notice that we are making some major improvements to our guest rooms in the deluxe rooms such as, new drapery, new bedding, new carpet, new walls and paint, new artwork, new lighting! look forward to seeing you again soon! Thank you for your comments.
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258 reviews from our community

Traveller rating
    80
    70
    46
    26
    36
See reviews for
52
110
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 May 2014

This hotel is not grand at all! Is not clean,or kept up! It is wAy over priced! The only good thing about it is the location. I travel a lot,this was the worse hotel I have stayed in and is not true to it's add .i would not recommend this hotel!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ssager01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cherokee hotels

Tucker, Georgia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 May 2014

When we were unable to get a room ( again!) at Harrah's Casino, we chose to make reservations at The Cherokee Grand Hotel due to it's proximity to the casino. We arrived about 3:15 but were told at the desk that we could not check in til 4 PM. We came back at 5:30. Another couple came in just ahead of us without a reservation and were given a room with an inside entrance immediatly. They asked and were given a senior discount, as well. When it was our turn to check in we were told we would have to wait while the clerk checked to see if there was a room available. We were given a room with an outseide entrance, which would have been fine except the couple ahead of us, who did NOT have a reservation, were given a better location. I asked for the senior discount, as well, since they had given it to the couple ahead of us. He told me my rate was as low as they go ( same amount the other couple paid).
The room itself was adequate. The clock radio didnt work. There was no one at the desk when we checked out.

  • Stayed April 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Teri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
Thank you for your comments, we are making alot of upgrades to our facility and the front desk policies. We encourage you to give us another shot in the future, I think you will be pleased.
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Chapel Hill, North Carolina, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 May 2014 via mobile

Had a great stay. Very close to the casino (walking distance), great staff, nice rooms and close to everything in Cherokee. Unfortunately the pool was closed wgen I stayed so I can not comment on that. It does have outside access rooms along with regular inside access rooms as well.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
Thank you. Please come again soon and check out our pool before it is closed again for the season. Look forward to seeing you soon.
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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2014 via mobile

Wonderful friendly staff, great location. Walking distance & free shuttle service to casino with very knowledgeable driver.
Very clean, comfortable bed. I actually slept quite well. Nice shower. Free breakfast.
However for a hotel over $100/night, I expected a little bit more.
We got one of the last available rooms; it was the first room on the first floor, so the noise level of hearing people talking etc was noticable. But after about 1am it got quiet until about 8am. Noise from plumbing a bit loud. Noise from adjacent room noticeable but not too bad.
When I turned on A/C in room it smelled like freon; I left it off, so the room was a little warm & stuffy.
Overall, if you're going to be at the casino or sightseeing most of the day, it's perfectly fine. I just think from the name, pics & some reviews I expected more for the money. It's clean and comfortable, but nothing fancy. For the easy access to the casino, I would consider staying here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CinderAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
We are currently undergoing alot of ugrades to our rooms and adding some nicer finishes. Visit us again soon to check it out. Thank you for the very thoughtful comments.
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Atlanta, Georgia, United States
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 April 2014

Nothing really wrong with the room. The ceiling tiles in the bathroom needed to be replaced. Easy to access. It was completely fine for what we wanted. We were gambling most of the day, so we only needed a place to sleep. If we wanted luxury, we would have stayed somewhere else. I will say that the maids have no idea how to make up a bed - or were just lazy - but it really didn't bother me.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
We now have an Executive Housekeeper that oversees the quality control. Thank you and please come again soon, I think you will be pleased.
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Virginia Beach, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 April 2014

It's not fancy with all the bells and whistles, but let me tell ya...the staff was WONDERFUL, close to the casino (within walking distance, or can use the free shuttle...CHIP was the Man); and the free hot breakfast was a nice addition.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager105, Manager at Cherokee Grand Hotel, responded to this review, 1 September 2014
Your comments are appreciated and we use them in our staff meetings from time to time, great customer service is what we are working to achieve and make a part of every guests experience with us. So thank you for spotlighting one of our prized employees! Come again soon!
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Additional Information about Cherokee Grand Hotel

Property: Cherokee Grand Hotel
Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 
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Also Known As:
Inn Of The 7 Clans
Inn Of The Seven Clans Hotel Cherokee
Ramada Cherokee
Cherokee Ramada

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