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“It's Like Staying at Home!”

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Cherokee Grand Hotel
Ranked #23 of 28 Hotels in Cherokee
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“It's Like Staying at Home!”
Reviewed 7 November 2010

I can honestly tell you this was a pleasure! The team working at this hotel was so friendly, caring and customer service oriented! Sonya and Christian were so accomodating! When I go to Cherokee it feels so much like being at home! I highly recommend you and your family to lodge at this hotel. The restaurant within walking distance offers a buffet and it's so delicious! I encourage all of you to visit Cherokee and appreciate the heritage of the Cherokee Indians and the city. This is a fabulous city and thank you Cherokee for making my weekend one of the BEST!

Respectfully,

Michelle Dallas

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tarheels67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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268 reviews from our community

Traveller rating
    81
    72
    48
    28
    39
See reviews for
52
113
17
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Any
English first
Lynchburg, Virginia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2010

The room was clean, bathroom fixtures all new, bed comfortable, continental breakfast good, staff friendly and helpful - We will stay there again !! (by the way - it's now The Inn Of The Seven Clans)

Stayed October 2010, travelled as a couple
Helpful?
1 Thank cjant99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusta
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 October 2010

We stayed there at the beginning of October weekend. I was quoted a room rate which was fine and when we got there the roomrate was advertised as a walk-in rate too.
Everything was fine. The other day I called and wanted to get another room for this
weekend and I was quoted a price $ 50.-- higher than 2 weeks before. When I told
them that I was there 2 weeks before and the room rate was even advertised outside
as a walk-in rate, the hotelclerk told my that there was no such a thing as walk-in rate.
And there was nothing special going on in Cherokee. I don't care for such inconsistency
so I don't know if we ever stay there again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lautrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chapel Hill, NC, USA
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 November 2009

Ramada Limited is now Inn of the Seven Clans, under Cherokee ownership and management, with attractive Cherokee decor. Our room was a double queen, spottlessly clean throughout. Plenty of space for a couple to spread out. Included a mini-fridge. Complimentary continental breakfast included coffee, juice, self-serve waffle maker, apples, oranges, bananas, cereals, bagels, muffins, pastries. Access to breakfast area got congested during busy times. Staff very friendly. Although we stayed during high leaf-peeking season, they did not charge us the weekend rate when we booked an extra night on Friday. Paid very reasonable $85/night (taxes included).
Located right on Bus US 19, across from casino, a few miles from National Park entrance.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Frugal_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evans, Ga
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2009

Lied about the price upon arrival, rude at desk, male housekeeper was peeping in our window on more then one occasion, (Robert) staring at my granddaughters. He was stopping, staring, backing up looking in window. No shuttle bus available. Iron broke, blow dryer didn't work. WAS TERRIBLE. will never return.

  • Stayed August 2009, travelled with family
    • Cleanliness
    • Service
Helpful?
1 Thank forgetthispart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cherokee hotels

Washington
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 June 2009

Harrah's was full, Ramada advertised a walk-in special. Go with the inside entry as high up as available for less outside noise. Had a nice pool (we didn't have time to use it). Within walking distance of the casino. Pleasantly surprised with the breakfast. Very clean and friendly.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GeorgiaYankee65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thompskr
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 November 2008

The hotel is right across from the casino's parking lot. You could walk to it and catch Harrah's free shuttle to the door or drive to it, park for free and then catch the shuttle. The hotel also has its own shuttle to the casino leaving at specified times throughout the day, ending at 11 pm. I personally wouldn't recommend walking to the casino's entrance, as it's a bit far and there's construction taking place.

My overall experience was fine. The decor is outdated, and there were problems with the room that -although they didn't put a real damper in my stay- didn't speak highly of the cleaning/maintenance staff either. The towel rod in the bathroom was falling off the wall, as was the outside casing for the AC/heat. There was a black substance -mold?- growing around the AC/heating unit as well. I also found a piece of floss in one of the drawers, and a work table in the room was kind of sticky.

I wouldn't completely dismiss this property, but I will likely try another establishment the next time I'm in Cherokee.

  • Liked — proximity to area attractions
  • Disliked — maintenance problems, some issues with cleanliness
  • Stayed October 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thompskr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cherokee Grand Hotel

Property: Cherokee Grand Hotel
Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 
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Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Ramada Cherokee
Cherokee Ramada

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