Oh my - where to start. Positive - it did appear they had started to renovate the rooms. The carpet was recent and new furniture had been added. It consisted of an office desk and chair (still had the tags), a TV console with a compartment for refrig and microwave ( but it had neither) and a small table and lamps with outlets. The decor - spreads and drapes were from another generation. The toilet tissue holder fell off the wall and the shower rod was holding on by one screw. But things I could handle.
Negatives. The website in Jan and the day I checked in said --hotel shuttle to the casino. This was a MAJOR reason for our hotel selection. We had an elderly relative with health issues with us.
When I asked about it --the response was we don't do that - the casino is just across the street - Duh. Then why advertise it.
We arrived an hour early - 2PM and though the room was ready we were told it was $10 to check in early. On questioning this, the response was to the effect - if you hadn't made these reservations so far in advance you would be paying double the rate you are. Duh. So we are chastised for advance planning.
Swim and relax by our pool-- however it had no water and sparse and dirty smelly pool furniture.
There was a coffee maker in the room but no cups and no condiments. There was an ice bucket but no plastic cups or glasses. The reservation was for three - washcloths etc for two.
The continental breakfast was coffee juice muffins bagels and frozen waffles (toaster however was out of order) instant oatmeal and cereal. There were ONLY 2 tables and 8 chairs in the small eating area which also housed the checking in- out etc.
I could add more but Enough said. They can manage a private hotel any way they choose. I am surprised this property is a part of the Days Inn logo and a part of the Wyndham program.
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- Also Known As:
- Days Inn Cherokee/Smokey Mountains Hotel Cherokee
- Cherokee Days Inn