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“Would have been more enjoyable if weather had been warmer...”

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Baymont Inn & Suites Cherokee Smoky Mountains
Ranked #1 of 28 Hotels in Cherokee
Certificate of Excellence
NC
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Would have been more enjoyable if weather had been warmer...”
Reviewed 12 November 2013

Would have been more enjoyable if weather had been warmer. Motel was fine. Very clean and quiet and staff was very helpful when we checked in and had a problem with room key.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank carolann325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben2957, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 19 November 2013
We are glad our staff was able to quickly help you out and that your stay with us was pleasant. We are sorry to hear that the weather ruined your stay, unfortunately the weather here in these beautiful mountains can be vastly different from day to day. Thank you for staying with us and we hope to see you again.

-The Baymont Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,028 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Asheville
1 review
Reviewed 11 November 2013

I throughly enjoyed my stay at your facility located in Cherokee NC. The reception I recieved from your staff was outstanding. They were professional and friendly. The room was outstanding. Very modern and clean suite. Bed was very comfortable.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Hobert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben2957, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 19 November 2013
We are glad to hear that you stay with us was great! Thank you for taking the time to tell others about your experience and we hope to see you again the next time you are in Cherokee, NC! Thank you for choosing us!

-The Baymont Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2013

Stayed 3 nights in a King Suite and found the Baymont to be as others have noted - clean, comfortable and friendly.

It's located on the opposite and quieter end of Cherokee from the casino and takes about 10 minutes to go the 4.6 miles there. It's also on the opposite side of the Oconalufte river than the main commercial Highway 441 running north through Cherokee. What used to be a high school on the north side of the hotel is now the Acquoni Expo Center, which had no events while we were here. So all in all, a pretty quiet tranquil place to stay. We saw a small herd of elk on the lawn our first night.

We stayed in a King Suite, which I found roomy. In addition to the King Bed, there were 2 nightstands, a desk with chair, a roomy chest of drawers with a built in fridge, on top of which was a microwave and LCD TV. The sitting area had 2 end tables with lamps, a coffee table, and a comfortable chair and sleeping sofa.

You might want to know the King suites are all on the north side of the hotel (facing the expo) and the parking lot lights, which didn't bother me as you still have a good view of the mountains and the drapes worked very well. Also the room's coffee maker uses the provided cups as its pot - it makes 1 cup of coffee at a time, so don't think like I did at first you're missing the pot!

The breakfast area has 10 2-person tables and as there are around 64 rooms, how crowded it is depends on how many rooms are occupied. Fresh coffee available around the clock was appealing and delicious.

Thanks to all the prior reviews for encouraging me to stay here. I would stay again and would recommend it to others.

Room Tip: The King Suites, which are nice and roomy, are all on the north side of the hotel.
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  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank waw4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben2957, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 11 November 2013
Wow! Thank you for leaving such a detailed review for other guests to see! We are happy to hear that our other guests reviews encouraged you to stay, and that you have now returned the favor and wrote a great review that really shows why we are rated #1 on Tripadvisor. Thank you for choosing to stay with us and we hope that you return again sometime soon!

- The Baymont Inn Team
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Baton Rouge
1 review
Reviewed 2 November 2013

clean but the lack of real items replaced by paper cups in the rooms and styrofoam and plasticin kit.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben2957, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 4 November 2013
We are sorry to hear that you entire stay was rated so low based on the fact that our cups are disposable. However, we use disposable cups to help keep the hygiene of our hotel at a five star level. Having reusable cups may lead to guests perceiving that they are not clean, our individual wrapping gives guest that comfort and security of knowing that the cup they are using is clean and sanitary. The cups we use are also 100% Biodegradable, which supports our focus on having a low environmental impact. Our rooms also offer extra amenities such as a microwave, mini refrigerator, pillow top mattresses, Wi-Fi, and many other details that make our hotel much more than a "low-rate" hotel. Again, we are sorry for any inconvenience during your stay with us that caused such a negative review.

-The Baymont Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Cherokee Smoky Mountains

Property: Baymont Inn & Suites Cherokee Smoky Mountains
Address: 1455 Acquoni Road, Cherokee, NC 28719
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cherokee
#2 Family Hotel in Cherokee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Cherokee Smoky Mountains 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Baymont Inn Cherokee / Smoky Mountains Hotel Cherokee
Baymont Inn Smoky Mountains
Cherokee Baymont Inn

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