We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly Staff, Eh on the Cleaning”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Baymont Inn & Suites Cherokee Smoky Mountains
Ranked #1 of 28 Hotels in Cherokee
Certificate of Excellence
Quitman, Georgia
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Friendly Staff, Eh on the Cleaning”
Reviewed 4 August 2014 via mobile

I want to start by saying that this inn had a very friendly staff, from front desk to housekeeping. We got a suite with a king bed to accommodate our family of 5; two adults and children ages 9, 2, and 7 months. Everything was clean on the surface, but we found a toothbrush holder jammed into the tissue dispenser on the sink. There was also a small amount of blood on the pullout couch sheets. The front desk acted very quickly on this and apologized for any inconvenience. The air worked good, beds were decently comfortable, water pressure was good, and the breakfast was actually really good. It was also right in the middle of Cherokee-close to the Indian reservation and restaurants. Overall, I would recommend this inn.

Stayed July 2014
Helpful?
Thank raquelaque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt28713, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 8 August 2014
Thank you for choosing to stay with us! We are glad that our staff made you feel welcome and cared for during your stay. We apologize for the issues you had with your room, our hotel is known for its cleanliness and we will be sure to address this issue with our staff.

- The Baymont Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,029 reviews from our community

Traveller rating
    571
    357
    79
    16
    6
See reviews for
326
467
56
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Cartersville
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Wow - clean, quiet, grounds were nice, flowers & green grass.
Fast check in. Coffee in room, did not eat breakfast bar, we slept in.
They have a shuttle to casino for $1.00 each, one way.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank 11hudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt28713, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 6 August 2014
Thank you for taking the time to tell others about how clean our hotel is and all the great things we have to offer our guests. However, the shuttle to the casino is not provided by us, we are just one of the places it stops while making its rounds. We hope to see you again soon!

- The Baymont Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 August 2014

We had a room with two queen beds. I paid in advance, about $85. I was travelling with my 3 kids to the Smokies and we stopped in Cherokee to check out the reservation. The room was clean but small. The location of the hotel is a bit off the beaten track for Cherokee and the morning breakfast was basic (cereal, toast, yogurt) in a small dining area. The staff was attentive to keeping the breakfast items resupplied. Overall this hotel is was OK for a basic hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank RCF2915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt28713, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 6 August 2014
Thank you for choosing to stay with us during your trip to Cherokee, NC. Our hotel offers guests much more than what can be described by "basic", the high standards that we hold throughout our hotel far exceed what most would consider to be basic. Our hotel is located only a mile from the Blue Ridge Parkway and the Great Smoky Mountains National Park but is not right next to the casino, so our location is perfect for guests wanting to escape the traffic and noise surrounding the casino, but still be close enough to access everything Cherokee has to offer within a 5 to 10 minute drive. We hope you enjoyed your stay with us, and will return again the next time you are in Cherokee.

- The Baymont Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaffney, South Carolina
2 reviews
Reviewed 2 August 2014

Greeted by a very friendly front desk clerk when we arrived. The breakfast the next morning was great!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt28713, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 6 August 2014
Great! We are happy our staff made you feel welcome and appreciated. Thank you for choosing to stay with us and for leaving a review.

- The Baymont Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level 6 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 27 July 2014

stayed at the Baymont for the weekend, in the newer section of cherokee. Very biker friendly. Hotel seemed fairly new, beds were very comfortable. The breakfast could use more of a selection though. This hotel is not in walking distance to a lot of things though. Very quiet, clean and pool area was nice. Would stay here again.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank harleymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgmt28713, Public Relations Manager at Baymont Inn & Suites Cherokee Smoky Mountains, responded to this review, 28 July 2014
We thank you for staying with us and we are glad you enjoyed your stay! We are very biker friendly and our hotel is continually updated with new amenities for our guests. Hopefully we will see you back here again in the near future.

-The Baymont Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cherokee hotels
1.9 mi away
Harrah's Cherokee Casino Resort
0.8 mi away
Rolling Hills Lodge
Rolling Hills Lodge
#4 of 28 in Cherokee
120 reviews
1.9 mi away
Hampton Inn Cherokee
Hampton Inn Cherokee
#3 of 28 in Cherokee
685 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Comfort Suites
Comfort Suites
#12 of 28 in Cherokee
276 reviews
1.9 mi away
Holiday Inn Express Cherokee/Casino
2.0 mi away
Fairfield Inn & Suites Cherokee
Show Prices
Show Prices
Show Prices

Been to Baymont Inn & Suites Cherokee Smoky Mountains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Cherokee Smoky Mountains

Property: Baymont Inn & Suites Cherokee Smoky Mountains
Address: 1455 Acquoni Road, Cherokee, NC 28719
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cherokee
#2 Family Hotel in Cherokee
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Baymont Inn & Suites Cherokee Smoky Mountains 2.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Baymont Inn & Suites Cherokee Smoky Mountains reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Baymont Inn Cherokee / Smoky Mountains Hotel Cherokee
Baymont Inn Smoky Mountains
Cherokee Baymont Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing