This is the fourth hotel I have stayed at in Cherokee. Out of the four hotels, this one was the best. Location was good for us (easy to get to and right across the street from the casino); the price was right; amenities just what we needed (business center, free breakfast, toiletries); comfortable bed and pillows; and lots of space are some things that stand out. But I have to say that customer service can make or break a hotel and this Fairfield had excellent CS. That is what stands out the most. I hope Marriott knows that they have a star employee in Sherry. She was so friendly and welcoming. Always had a smile and always asked if she could do anything more for us. She makes travelers feel like Fairfield is happy to have them as guests. And makes sure the guests knows that Fairfield is glad they were the hotel chosen amongst the others.
Also, I was in Cherokee for a special occasion. Sherry made sure it was a special stay and one I won't forget. I am one happy travelers.More
- Free Wifi
- Free Parking