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“Excellent”

Ruth's Chris Steak House
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Ranked #4 of 47 Restaurants in Cherokee
Certificate of Excellence
Cuisines: American
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 14 August 2013

This was the BEST place ever to get a steak, located in the casino. We ate here our last night. The steak was awesome and the vegetables were really good. The crab cakes were the best ever!! A little pricey but well worth it!!!!

1  Thank mrscptmtd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 - 560 of 622 reviews

Reviewed 13 August 2013

Only thing what could make it any better is if they wood fired their steaks. Firebird's has them beat in that regard.

This is not meant to be a complaint in any way, everything was fabulous.

They decorate your table up if it's a special occasion and you let them know in advance.

1  Thank SLongholio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

Unfortunately we had a very poor waitress during our only visit here. We sat in the lounge so we didn't need a reservation. It was not busy, but she was frequently overwhelmed and actually visited our table 4 times before taking our order. The couple next to us complained to a manager about her. Sadly, this overshadowed the delicious food. It was a great meal start to finish, but at that price point, you expect much better service. hopefully this was a one time let down.

Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

This was our first time eating at a Ruth's Chris and the food was very good but our service went down hill after appetizer. We shared the crab cakes, wedge salad and each ordered the Petite Filet and shrimp, and shared the sinful chocolate cake. Food was very good and loved that the steak comes out on a sizzling plate...literally your steak stays hot throughout the meal, nice feature. The service started out fine but then went down hill, we waited so long for water and soda refills, our salad, and dessert. When spending an above average amount on a meal you expect great service and unfortunately that was not our experience. I'm sure we will try it again because we really did enjoy the food.

Thank Lorelei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

We were amazed that Cherokee had a Ruth's Chris and made reservations to eat there during our stay. The food was quite good, and our server was super friendly. Sadly, the bus service fell short.

The restaurant is lovely, like everything at the newly remodeled casino. After we sat down, we were presented with menus. then waited about 15 minutes to place our order. It seemed that they were a little short staffed, as the waitresses seemed very busy. Once we ordered, though, food came at an appropriate speed. We had a table of 6 and everyone was very happy with the food. It was on par with other Ruth's Chris, which is a very high standard.

When you order a $50 steak (a la cart), you expect flawless service. Unfortunately, it fell a little short. It wasn't our server, but the bus boy at issue. Drinking glasses were never refilled and I had to ask each time for more water. At a family steakhouse it is not a big deal, but again, one has a right to expect perfection at these prices. We are from Atlanta and the service at Ruth's just did not compare to our top tier steak houses. It wasn't bad, it's just that the bar is set higher when you pay these prices.

We all agreed that we would gladly return, and overall had a great time and a great meal.

Thank Reldim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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