Last month my husband I observed the older lady cashier run out to the dining room for a minute to use a filthy rag to wipe off one table, which she only used to wipe off food onto the seats and floors. Though we were pretty grossed out, we decided to brave this restaurant again (on a weekday), and we were discussing our recent observation about the cashier using a nasty rag to clean tables, etc. Seated next to us was an employee on break, having a bite. She proceeded to get up, tell a cashier about our conversation. The next thing we knew, this cashier grabbed a rag, left her cash register, and proceeded to strut around the dining area, raising her voice to announce that she was taking her DIRTY RAG to clean off tables. Over and over again she did this, until a customer would walk in and need to be rung up. Then back out to the dining room, with the same ridiculous performance. A clear effort to try to intimidate us, strutting around and making a scene. Reported this to Biscuitville corporate, and had a conversation about it, but we never received any follow up call to either apologize or explain what sort of actions were taken. This was a ridiculous situation and shouldn't have happened, and was not properly addressed by Biscuitville corporate offices. So -- dirty restaurant, dirty restrooms, staff using nasty rags to pretend to clean the tables, floors not swept, and nasty little staff members who think it's appropriate to run around the restaurant trying to intimidate customers who dare to complain. Biscuitville in Clemmons: you suck, I'm making certain to let everyone I know about this.
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