We were just looking for a one night get away in the area and this hotel served its purpose. I knew that the hotel was pet-friendly, and I have animal allergies so I called ahead of time to request a room that had not had pets in it. Greg made sure to reserve me a room on the top floor. When we arrived we found the room was really large for which we were grateful, since we were traveling with two small children. Greg was very accommodating and provided us with a pack and play for our baby. Another employee kindly offered to take it up to our room and set it up for us, even though I am pretty sure he was off duty at the moment. The location is nice; it was right beside the restaurant where we wanted to eat anyway, which was a nice surprise. My husband was able to go sit at the bar and wait for our table (the wait 45 minutes) while I stayed in the room with the children. When the table was ready, we were able to walk over and be at the restaurant in just a couple of minutes. I was also pleased that they gave us a generous extension on our check out time so that my daughter could go swimming in the pool. The beds were very comfortable.
The cons to the hotel were that the walls and ceilings were very dirty. Our remote control batteries were dead. On the two occasions we visited the pool area, there were no pool towels available. I tried to phone the front desk for some using the pool phone, but the phone was not in working order and that strikes me as a huge safety concern. Also, the breakfast was not very well stocked. Breakfast ends at 10:00 and my husband took my children down to eat at 8:45 and said it was already really picked over. I went down at 9:30 hoping that it would be restocked, but most everything was out despite the fact that more people were coming in to eat. The attendants didn't seem to be refilling anything.
- Official Description (provided by the hotel):
- We are an all suite hotel (every room has a fold-out couch). We have separate bedroom suites and regular suites. Free hot breakfast included (eggs, sausage, bacon, &/or ham, make your own waffles, danishes, muffins, cereals, yogurt, fruit... Our coffee is available 24/7) Enjoy nearby shopping and the many many events in the area. We are located next to interstate 85 and route 485; this will give you easy access to Charlotte and it's many attractions... Have a safe trip in - we'll see you when you get here! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Concord
- Comfort Suites Concord
- Concord Comfort Suites