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Best Western Plus River Escape Inn & Suites
Ranked #1 of 1 Hotels in Dillsboro
Certificate of Excellence
Reviewed 16 June 2014

Riverside, room w/balcony river view, deck above river for breakfast, goose family oblivious to us, mallards in flight, all plusses. Very slow elevator, public unprotected wireless only net available, minuses. We usually pay less for our stays(retired on ss) which is the only reason we probably won't be back. Overall we enjoyed it very much. Thank you.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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533 - 539 of 869 reviews

Reviewed 16 June 2014

Could not have asked for nicer place to stay. It is a smoke free and no pets allowed hotel.The rooms were clean and well maintained.The river view from our room was wonderful. We set on the balcony for hours just listening to the water and watching kayakers go by. It was one of the most relaxing getaways we have had in a long time.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Sammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Every year I stay here for a couple of days. The staff are always nice and helpful and the scenery is great, Spend the few extra bucks and get a river side room! I have never had a bad experience at this hotel and each year look forward to going back, Be prepared to travel a bit for dinner if you are staying on a Sunday night.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

I didn't stay here so can't properly rate this hotel. I went into the lobby to inquire about rates and availability for that evening. Only one person was working at the front desk; he said that all of his phone lines were busy and he asked me to give him half an hour. I gave him more than half an hour because I got in my car and didn't return. I was astounded that a staff member would actually say this to a customer. Too bad, because it looked like a lovely location along the river.

Stayed: March 2014, travelled as a couple
Thank nickelcitygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwriverescape, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 13 June 2014

Please accept my sincere apologies for your experience. I am absolutely surprised by this and will look into this matter further. We are well-known for our front desk agents and their professional, courteous responses to guests. Our policy is always to take care of the people in front of us and take messages and call back any individuals on hold. It is not always a perfect system but we try to take care of our guests and potential guests quickly and with great customer service. I am sorry that this was not handled better for you personally. We would love to have you stay with us sometime. I hope you will allow us that opportunity in the future so we can make sure you leave with a much better experience. Thank you for bringing this to my attention so that I can follow-up with our staff. We take every review and every customer/potential customer comment very seriously.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Great accomadations with a beautiful view of a rushing mountain stream. I really enjoyed sitting on our private little deck listening to rushing water and watching people trying to maneuver the rapids via kayak, paddleboard etc. Very peaceful!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This BW hotel is more expensive than other BWs in the state but well worth it. Situated next to a river and a non functioning railway - it was quiet and secluded. Restaurants within walking distance, grocery stores etc within a few minutes drive. The room was very clean, with a patio overlooking the river. We had a room with a jacuzzi tub. Bed was comfortable, nice selection of pillows. Breakfast standard BW fare, well presented and tasty. Allowed motorcycle parking under the canopy which is always appreciated. Excellent hotel, would definately stay there again!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

The building, grounds and area are one of the finest anyone can ask for. The rooms are large and comfortable. The motel overlooks a beautiful mountain river with balconies! I recommend this motel highly!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank denniss877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus River Escape Inn & Suites

Address: 248 WBI Drive, Dillsboro, NC 28725
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Jackson County > Dillsboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Dillsboro
Price Range: £89 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus River Escape Inn & Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
A Best Western with a style all its own. Overlook a rambling river from your spacious room or relax on our scenic riverside patio. Enjoy deluxe guest rooms, suites, a heated indoor pool and hot tub, and a hot breakfast bar. ... more   less 
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Also Known As:
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Dillsboro
Dillsboro Best Western

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