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“Perfect balance”
Review of Sanderling Resort

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Sanderling Resort
Ranked #1 of 1 Hotels in Duck
Certificate of Excellence
Los Angeles, California
1 review
“Perfect balance”
Reviewed 16 October 2013

I could not have been more happy with the Sanderling. It was the perfect balance of laid-back, beach getaway with all of the amenities of a five-star resort. The staff was incredibly friendly and responsive and expeditiously took care of every need. The property is spectacular -- we loved the beach and the fact that they could set up chairs and umbrellas for us (I am very fair) let me truly enjoy it. The pools are beautiful and the food fantastic. I will definitely return!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
Thrilled to hear you enjoyed all the aspects of your stay and have shared your comments with our staff. So glad to hear you will return soon.
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925 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (315)
Date | Rating
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  • Any
English first
Grand Rapids, Michigan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

We had a wonderful time at the Sanderling Resort. The room was wonderful, with a screen door opening on to the balcony. With that door open, we heard ocean sounds all night. The s'mores around the fire pits were pretty fun too. I can't wait to return.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlcat2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
Glad you got to enjoy the music of the ocean and the new firepits. S'mores have never been so yummy! We look forward to your next visit.
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Mebane, North Carolina
1 review
Reviewed 13 October 2013

We had a wonderful 39th anniversary at The Sanderling Resort! We have stayed here several visits and with the new additions and renovations, we love it even more! The pools are beautiful and have designated one for families and one for r & r! We chose the R & R pool! Comfortable lounge chairs & hot Tub, too!!

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Corgis247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
Happy Anniversary! Thank you for selecting us for the special occasion. Glad you enjoyed the new tranquility pool. Hope to see you for your 40th next year.
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Birmingham, AL
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 October 2013

We researched several options before booking our OBX vacation room for four days "out of season" or "not quite out of season" depending on who you ask. We decided that Sanderling Resort was the best value for our needs. (Look at their specials) Of course no one could have known that the federal govt. would have Wright Bros. memorial closed (a main reason for choosing OBX) or that the remnants of Karen would roost in Duck. One day the road to Kittyhawk was so flooded that we could not safely make it that far. We could have left, but because of the Sanderling's cancellation policy, we would have forfeited any remaining balance which was prepaid. The room and grounds were reasonably clean (the deck of the indoor pool, which is across the street, could use some attention). The s'more and screen doors are a nice touch. If you go, we stayed in a 2nd floor king room looking toward the Atlantic. This was a spacious room, the view was nice and you could easily hear the ocean. I would advise you to not waste money on "upgrading", unless you have a child or two and need a suite.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
2 Thank NeccoQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
We are glad you stayed with us and hope despite the weather and federal closings you were able to relax and enjoy your vacation. We will be addressing the indoor pool area this winter. Hopefully your travels will bring you back soon.
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Upper Marlboro, MD
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 October 2013

We had our first stay at the Sanderling, and will return. The staff is exceptional...warm, friendly, and go out of their way to make your stay enjoyable. Staff even told us no tipping, as it was included in resort fee (restaurants are an exception). Grounds are lovely and quiet. Beach area is exceptional....great sand, beach chairs and umbrellas (included), and private. Rooms are well furnished but on smaller side. Great areas to sit and watch surf or the sunrise, with sunset views over the sound from the front lanai. Restaurants are ok and you pay for convenience. But the resort is built for relaxation and totally hits the mark. Ocean view rooms are at a premium, but there are so many places to sit and enjoy the surf view, you might not miss it from the room.

Room Tip: Make sure you get ocean side...the sound of the surf at night makes sleeping so easy.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
Thank you for sharing your visit with fellow travelers. We are glad you were able to relax and unwind. There is something magical about hearing those waves as the music as you get a peaceful night's sleep. Hope you will be back soon!
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Raleigh, North Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2013

Just returned from our fifth trip to the Outer Banks and second stay at the Sanderling. Thanks to the Sanderling for a perfect time. I thought the Sanderling was great prior to the renovations, but WOW, it is awesome. The pools and firepits are such a wonderful transformation for the Inn. The room, the restaurants (all of them), the pools, and firepits were great. We were coming back in two years, but have decided to make it one! See you soon.

Room Tip: You need to book early to get an oceanfront room.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
We are so glad you liked all the renovations. Thanks for sharing with others. We will see you back next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Potomac, MD
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 September 2013

We were to have gone to Colorado for our vacation but due to the terrible conditions of the recent rains our hotel was unreachable due to all the roads being washed out. We were disappointed but took a chance on the Outer Banks. We had never been and we have certainly been missing something. The beaches are wonderful and unlike Ocean City or Rehobeth Beach there are no towering condominiums looming over the beach.

We chose the Sanderling based on the reviews and for the most part they are accurate. However, the reservation system needs improvement. We looked online and found the site somewhat confusing so we decided to call. The reservations office was not open and so we asked to speak with the front desk. That person said she couldn't help us because she didn't know the rates, packages, etc. We were working on 'last minute' plans due to aforementioned circumstances and we were told we had to call back at 9am. (What would have happened if we had just walked in looking for accomodations??)We did so, but still no answer and after several calls we were able to speak with someone. It was a frustrating experience and had I not seen a special advertised online, I would not have known about it. It was never offered. So...do your homework when booking. It was also very difficult to understand the room descriptions with regard to where they were located. We were told that all the rooms were new and when I asked about what types of renovations had been done, the agent said they "all have fresh paint and new trash cans". Really?!

Our room was in the new building on the ground floor. Room was very lovely and it was nice to be able to walk out the door and sit outside, but there is NO view. Only a grassy area and the fence to the pool. This wasn't described very well, so if you want a view of the ocean (which means you need to probably be on the third floor because of the height of the dunes) you need to make that known. We also found the bed to be very uncomfortable. It sagged in the middle and both my husband and I woke not feeling at all refreshed. For this price, a better mattress is expected.

The staff that we encountered on the property (bellmen, servers in restaurant, housekeepers) were very friendly and willing to help if needed. That was a real bonus. Ashley at the front desk area was a wealth of knowledge and we appreciated her guidance for restaurants & sights.

We enjoyed our stay, but I think it's a little pricey. For the activity fee of $25/day we didn't see the value. We had to set up our chairs on the beach ourselves because there wasn't anyone around and if we forgot our beach towels in the room, we had to return to the room to get them. They had bicycles, but they had to be rented. How about a courtesy 1 hour for guests? It was a little chilly on the days we were there (late Sept) and we would have enjoyed having some tea & cookies in the afternoon. The upstairs of the main lobby seems like a perfect place.

We enjoyed our breakfast in the Life Saving restaurant and Tara was very welcoming and remembered our likes & dislikes each day. We didn't eat in the other restaurant preferring to experience the Outer Banks dining scene.

I'm not sure I would call this a "resort" but it is a nice hotel. Needs a little tweaking - especially the reservations system.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slepthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, 20 October 2013
So sorry your original plans were changed but glad you were able to still get away and discover a new destination. We apologize for any confusion with the reservation system. We will continue to work with our third party booking system to address these concerns as well as our after hour team. Our room types are by views and not building specifics. Sounds like you got to enjoy one of the six new rooms called Poolside Tranquility Kings which are all ground level. Oceanview Kings are above the dune line and give views of the Atlantic Ocean. Oceanside Kings are on the ocean side (opposed to sound) but do not have a view.

I have shared your comments with Tara. Thank you for recognizing her. We hope your travels will bring you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sanderling Resort

Property: Sanderling Resort
Address: 1461 Duck Road, Duck, NC 27949-4635
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Duck
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Duck
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Sanderling Resort 4*
Number of rooms: 95
Official Description (provided by the hotel):
At the Sanderling Resort, casually elegant first-class amenities blend seamlessly with the spectacular landscape to foster connection and renewal. Offering magnificent views of both the Atlantic Ocean and the Currituck Sound, our guests have the same unique opportunity to admire both a sunrise and sunset - both over water. The Resort's guestrooms with their oversized bathrooms and generous decks, are a perfect complement to the quality of the natural setting, while our acclaimed spa and pools provide both unparalleled serenity at the tranquility pool, or a boisterous family environment at the Resort pool. The Resort's renowned restaurants offer the finest dining on the Outer Banks, with perfectly prepared and presented fresh coastal cuisine and a choice of venues to match the time of day, the season and your mood. ... more   less 
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Also Known As:
Sanderling Hotel Duck
Sanderling Resort Duck
The Sanderling

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