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“Great house in Duck”
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Very good
7 reviews
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Overview
Holiday Rental House -
8 Bedrooms, 5 Bathrooms, Sleeps 19
Duck, Outer Banks, North Carolina

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Ravens_el...
Baltimore, Maryland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great house in Duck”
Reviewed 3 October 2012 for a stay in June 2010

I don't do a lot of reviews and this one is very late but I figured better late than never. This house is incredible! The location is fantastic and the amenities are first class. You are only a house away from the beach and have an indoor pool and fitness center to use that are only a few steps away from the house. ( that is if it's raining and you can't use your own private pool) Not to mention the house is layed out perfectly for multiple families since there are multiple master bedrooms. We have recommended this property to other friends and relatives as well. The only downside was we could have used more bottles of the complementary wine ;>)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Nothing
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Reviewed 27 August 2012 for a stay in August 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 Aug 2012
Ms. Jackson,

Thaks for taking the time to write your concerns abot your stay. Glad to hear that you enjoyed the house.
We are somewhat confused about your aggressive comments about us as the management company on this review however. We received a call from your group on the Monday of your stay regarding a baby gate not working, the outlets in the bathroom not working, the fact that someone had "shorted out the stove" while you were cooking and the gas grill being dirty. We replaced the baby gate and cleaned the grill. The outlets were not working because someone had a high powered hair dryer and that blew the circuit for all of the bathroom outlets. The button that controls these outlets is actually right on the outlet and it was reset and someone in your group was shown where to reset it again if it happened another time during your stay. We also dispatched an appliance repair company to the house to fix the stove.
We then heard from you on that Friday night that the propane tank was empty on the grill. We replaced the propane tank the next day.
We never heard from you regarding any cleaning issues upon your arrival. We do regret that you didn't find the house in perfect condition regarding the cleaning but we can assure you this is our year round profession, and whomever told you that we are "worn down" in August is probably not in this business. Guest satisfaction is our lifeblood, and we regret that we did not have the opportunity to fully satisfy you on this vacation over issues that would have been so easily rectified.
We are certain the issues you encountered with the kitchen were disconcerting, but we assure you that there was no way we could anticipate the issues you encountered during your stay.
The key we think is how we respond when things do arise, and we were under the impression that we handled each issue as well as possible. Its disappointing to hear that we fell short in your eyes.
This is a beautiful home that has enjoyed great reviews and experiences from previous guests and we assure you that your disappointment was an isolated experience.
All the best from the beach!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Arnold Maryland
Reviewed 7 July 2011 for a stay in May 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with young children
Your age range 65+
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IN
Reviewed 12 July 2010 for a stay in June 2010

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MD
Reviewed 17 June 2010 for a stay in May 2010

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family with teenagers
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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