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“A good hotel.”

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Residence Inn Durham Research Triangle Park
Ranked #38 of 71 Hotels in Durham
Certificate of Excellence
Reviewed 26 August 2013

I stayed at this Residence Inn for one and a half weeks on a business trip to the RTP area. Rooms are spacious, clean and serviced everyday. Polite and helpful staff. Internet works well, there is WiFi and wired internet in the rooms. The breakfast spread is just ok, I struggled to find fruits on most days. The breakfast area doesn't have many seats and it is sometimes hard to find a place. Other than that I had a very good stay at the hotel.

Stayed: August 2013, travelled on business
Thank Mrinal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 5 September 2013

Thank you for giving us feedback regarding your recent stay with us at the Residence Inn RTP/Durham. We appreciate the positive compliments about the spacious rooms, helpful staff, and the internet that works well. I will adress the breakfast staff to ensure we always have plenty of fruit out and to inform the guests of additional seats in our meeting room. We look forward to seeing you the next time you are in the area.

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Reviews (141)
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86 - 92 of 141 reviews

Reviewed 11 August 2013

Pros: Polite staff, Location

Cons: Unlike other Residence Inns, there are NOT interior hallways to access your rooms. You access them from the outside. Not a safe thing for women traveling alone; had my son not been with me, I would not have stayed. You have to walk outside and around the block to get to the lobby, where breakfast is located. Mold in bathroom air vent. Killed several spiders in my room. No information in room about the hotel and it's amenities. No elevators, you have to carry luggage up the stairs!

Another poster mentioned a bar............ with a lonely bartender. Probably lonely since others don't know there is a bar. I never saw a bar.

  • Stayed: August 2013, travelled with family
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1  Thank PTCGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 5 September 2013

Thank you for taking the time and giving us feedback regarding your hotel visit. It's unfortunate to hear about the areas we fell short and will definitely get with the staff to address the issues. We do have several interior rooms that are in the main building and very convenient to the breakfast area. Also to make sure our guests feel safe we do have 24 hour security. There is information in each room regarding the hotel's amenities and features. The previous person was incorrect and we do not have a bar or bartender. We do however have an evening social Monday through Wednesday with a light snack and complimentary beverages. We hope to see you the next time you are in the area. Thanks again.

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Reviewed 29 July 2013

We were supposed to stay 5 nights and only stayed one. The service desk person was very polite and very automated. The room was dirty with mold in the shower, pieces of something stuck in carpet and the blanket for the make up bed not even really a blanket. We thought it was a foam pad for the pull out couch. When we called for a blanket and they brought us another foam pad we realized this is what they called a blanket. We have stayed in other Residence Inns and they have real blankets (same tan color but made of cotton not foam).The outside hallway was very noisy as when a door shut it jarred our unit like a slam. Between the dirtiness of the place,(even the dishes in the cabinet were dirty)foam blankets and noise we check out after 1 night. I would never stay there again. We have stayed at the Residence Inn in Long Island ,NY and we would definitely stay there again.
This one in Durham is definitely below standard.

Room Tip: Not in a very good neighborhood either
  • Stayed: June 2013, travelled with family
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2  Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 22 August 2013

Thank you so much for your feedback during your stay at the Residence Inn. We appreciate your kind comments regarding our polite staff. It's unfortunate to learn about the areas that we fell short in meeting your expectations. Your feedback provides many areas that we can work on in order to improve our overall guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.

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Reviewed 22 July 2013

This property, overall, was as expected for a Marriott property. It was clean, and centrally located. The staff were excellent and attentive. The room was clean however, there was a slight odor which appeared to be reminiscent of dampness. Though, I suspected that was because I stayed very close to the pool. The morning breakfast was plentiful and the pool was clean and well kept.

I'd recommend staying again. However, I'd be sure to request something farther from the pool. I think the property is ideal for anyone on a budget.

Room Tip: Ask for a room away from the pool, if you prefer not to smell the chlorine.
  • Stayed: July 2013, travelled with family
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Thank VoyageVirtuoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 22 August 2013

Thank you for taking the time to share your experience with us at the Residence Inn Durham. We are glad that you had a nice stay and enjoyed the plentiful hot breafast and relaxing pool.. We appreciate your kind commets about our excellent and attentive staff and definitely will pass it along. Please let us know the next time you are in the area. We look forward to seeing you again.

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Reviewed 19 July 2013

This is a nicely kept hotel with large clean rooms and a clean pool. The area felt safe and the other guests were friendly. The outside patio area is large with two grills. We had no problem getting a grill and table outside. The staff however are the best! Michael at the front desk and the manager Beth go out of their way to help in any way possible! I would definitely return.

  • Stayed: July 2013, travelled with family
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Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 22 August 2013

Thank you for taking the time to share your experience with us the Residence Inn Durham. We are glad to hear you had a chance to relax at the pool and were able to grill out. We appreciate your kind comments about our staff and will definitely recognize them. Please let us know the next time you are in the area. We look forward to seeing you again!

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Reviewed 18 July 2013 via mobile

I wanted to stay for days! Great place for a family. We had six people and the room was great. Service was exceptional when I needed more towels and ice. The suite was huge and had a full kitchen. The pool was great too.

  • Stayed: July 2013
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1  Thank Live2traveldaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 22 August 2013

We appreciate you taking the time to share your experience with us at the Residence Inn Durham. It sounds like you and your family had a nice time at the pool and enjoyed the spacious suite. We look forward to seeing you and your family the next time you are in the area.

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Reviewed 18 July 2013

We recently traveled to Durham so that my son's girlfriend could visit Duke University. I was extremely pleased with our stay at this hotel. Front desk personnel were a little lacking in friendly attitude which was surprising but other than that this hotel was extremely nice. Looks to be recently redone - extremely nice decor, very comfortable beds and close to everything that we needed to do. You won't be sorry if you chose this hotel!

  • Stayed: July 2013, travelled with family
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Thank Terri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this reviewResponded 22 August 2013

Thank you for taking the time to share your experience with us at the Residence Inn. We are glad you were pleased with your stay and it was convenient to Duke University. Please let us know the next time you are in the area.

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Additional Information about Residence Inn Durham Research Triangle Park

Address: 201 Residence Inn Blvd, Durham, NC 27713-2292
Region: United States > North Carolina > Durham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 71 Hotels in Durham
Price Range: £97 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Durham Research Triangle Park 3*
Number of rooms: 122
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Also Known As:
Residence Inn Durham Research Triangle Park Hotel Durham
Durham Residence Inn

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