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“Well Maintained”

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Residence Inn Durham Research Triangle Park
Ranked #28 of 71 Hotels in Durham
Certificate of Excellence
New Delhi, India
Level Contributor
78 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“Well Maintained”
3 of 5 bubbles Reviewed 7 July 2014

Stayed here for 10 days as a part of a group. The property is well maintained, modern and extremely neat and clean. Situated in the Research Triangle Park area of Durham, its location is slightly away from the habitation. It is bang on the highway and has lot of eateries around however other than this there''s not much to do and see around. Taxis are hard to get by and have to be called from Downtown which is around 8 miles away.
The rooms were nice, plush and luxurious. The housekeeping was immaculate. The major complaint that I have with respect to this property is that the breakfast buffet always got over and it was not replenished. The space earmarked for breakfast was also very small and insufficient to cater to its residents.

Room Tip: All the rooms are similar. Though around the swimming pool would be closer to the common areas.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vinayMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina W, Manager at Residence Inn Durham Research Triangle Park, responded to this review, 10 July 2014
Dear vinayMumbai,

Thank you for the feedback regarding our hotel the Residence Inn Durham/RTP. We appreciate it. We are glad to hear you enjoyed your room. We strive to keep our rooms with fully equipped kitchens clean and a great place to relax. I am sorry we did not meet your expectations at breakfast. Please let us know the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
    58
    45
    21
    4
    8
See reviews for
47
14
7
51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Durham, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The Residence Inn at Research Triangle Park NC is a newly remodeled property. The rooms were very clean with a very modern feel. The breakfast buffet was excellent. Mon thru Wed there is a free meal with a entree, salad, sodas and beer/wine. The pool and tennis courts were in great shape. Wireless access throughout the buildings.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Event Specialist at Residence Inn Durham Research Triangle Park, responded to this review, 1 July 2014
Dear Mike R.
Thank you staying with us and giving us wonderful feedback regarding the hotel. We are glad to hear you enjoyed the hot breakfast each morning and the evening social with complimentary food and beverages. Please let us know the next time you are in the area. We look forward to seeing you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holmes Beach, Florida
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 22 May 2014

I have to say, this was a very disappointing stay. I would not stay here again. I won't go into specifics but it's got some issues with its customer service and it's cleaning. This I think could be improved with management intervention, however, there was also a noise issue. I could hear everything going on at all hours of the day and night especially from the unit above us. I don't believe these units have very good sound insulation. Also, for those looking for a pet friendly hotel, they charge a $75 non refundable fee.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina W, Manager at Residence Inn Durham Research Triangle Park, responded to this review, 25 May 2014
Thank you so much for your feedback during your stay at the Residence Inn. It's unfortunate to learn about the areas that we fell short in meeting your expectations. I assure you we will follow up with the appropriate departments in order to improve our overall guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements. Thank you again.
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Savannah, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 May 2014 via mobile

We stayed here to go to a wedding. It's in a convenient location off of I-40. The rooms were very current and new. They have a small sport court and the front desk will lend a basketball or tennis racquets. We had booked a 1 bedroom but they upgraded us to a 2 bedroom without asking. Breakfast was sufficient but usual. Would absolutely stay again.

Stayed May 2014
Helpful?
Thank Sheila912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Event Specialist at Residence Inn Durham Research Triangle Park, responded to this review, 1 July 2014
Dear Sheila 912,
Thank you for staying with us at the Residence Inn RTP/Durham. We appreciate the feedback that you gave the hotel. It's nice to hear that you were able to use the sport court with the outdoor pool next to it and enjoy the hot breakfast. Please let us know the next time you are in the area. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 May 2014 via mobile

I stayed here for 3 weeks, rooms are neat , neatly furnished and well lit . There are many restaurants around this place, Walgreens is across the street. Breakfast and socials were decent. The gym is small but sufficient. I was a bit concerned about security as it is quite lonely around the parking area, there is a security sentry positioned at the entrenched so I guess there is nothing to worry about.

Stayed February 2014, travelled on business
Helpful?
Thank zapperjapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Event Specialist at Residence Inn Durham Research Triangle Park, responded to this review, 1 July 2014
Dear Zapper Japper,
Thank you for taking the time to review our hotel the Residence Inn RTP/Durham. We appreciate the feedback. It's nice to hear that you enjoyed the hot breakfast and evening social.
The hotel is in a great location in regards to restaurants and shops. We do have 24 hour security and a front desk employee available at all times. Please let us know the next time you are in the area. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Illinois
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

Stayed in two room suite. Immaculate an spacious! Clients to Duke and Raleigh. Wonderful breakfast and helpful and kind staff. A real winner at a terrific price. The kids were also very pleased with the layout as they had their own space to enjoy. Will be back for sure!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Sales Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, 16 April 2014
Dear Cathy O.,
Thank you for taking the time and reviewing our hotel. We appreciate the feedback. We're glad to hear you enjoyed our daily hot breakfast and helpful staff. Our rooms are ideal for families and people who are relocationg to the area. Please let us know when you are in the area again and hopefully our outdoor pool will be open for the kids.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
1 review
4 of 5 bubbles Reviewed 10 March 2014

Being a frequent traveler, the things most important to me are clean room, nutritious food, and quiet place to relax and work. I really like the kitchen and the appliances provided so I can cook for my dietary needs. It is conveniently located near highway and grocery stores. The staff is courteous and love to interact with guests. They helped out the guests during the snow-storm and even helped scrape snow from my car. In short it is a comfortable stay!!

Room Tip: If you prefer wood view, take the rooms at the very back.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Priyatabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara T, Property Sales Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, 16 April 2014
Dear Priyatabh,
Thank you for the feedback regarding our hotel the Residence Inn Durham/RTP. We appreciate it. We are glad to hear you enjoyed our full breakfast each day and nutritious food during the evening social. We strive to keep our rooms with fully equipped kitchens clean and a great place to relax. Please let us know the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Durham Research Triangle Park

Property: Residence Inn Durham Research Triangle Park
Address: 201 Residence Inn Blvd, Durham, NC 27713-2292
Region: United States > North Carolina > Durham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 71 Hotels in Durham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Durham Research Triangle Park 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Residence Inn Durham Research Triangle Park Hotel Durham
Durham Residence Inn

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