I was pleasantly surprised by this hotel experience. I am a Priority Club member and like to seek out Holiday Inns, just to accummulate the points toward free night stays. I don't expect the hotel to be an extraordinary experience, just reasonable, clean accommodations. And this one was a winner! I particularly liked the extremely warm and hospitable greetings by the front staff; it's unusual for me to remember the manager's name (Amy Newcomer) four months after a stay, but Amy was so pleasant and helpful that she really stood out in my mind! I particularly appreciated the bottles of water given to my husband and I at check-in, along with a handful of snacks. (The snacks were lame, but that's beside the point!) Later, I was one of those "difficult" guests, who needed part of the days on one receipt, part on another, and they readily reworked our receipts to make this happen. The rooms were just as expected: clean, comfortable, nothing fancy, but exactly what was needed. The breakfast was plentiful, and the employee working the breakfast area was highly attentive to guests, and made sure everything was quite clean. One night, my husband and I came back late, and the employee who was in the breakfast area noticed me getting a cup of coffee, and insisted on making a fresh pot so that it would be hot and good quality! I was stunned, and felt a tinge of guilt to being indulged like this!
- Official Description (provided by the hotel):
- With an ideal location near I-85 and the Durham Freeway, the Holiday Inn Express(R) Durham hotel offers the utmost in comfort and convenience for your next trip. Use the free Wi-Fi access to keep in touch with home and the office, and the Business Center offers all the tools you need to make a dazzling presentation. We also offer free taxi service to Duke University Medical Center. In the morning, we serve up a free, hot breakfast buffet, featuring both hot and cold items. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Durham Hotel Durham
- Holiday Inn Durham
- Durham Holiday Inn