We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Above and beyond care of a sick traveler!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Marriott at Research Triangle Park
Ranked #21 of 71 Hotels in Durham
Certificate of Excellence
Raleigh, North Carolina
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Above and beyond care of a sick traveler!”
Reviewed 7 January 2014

This is my first stay at what is now my preferred hotel at RTP. I checked in for a one-night stay prior to an early flight, which turned into a late check-out and then two nights after I was struck with a 24-hour bug. The bed was already supremely comfortable with a nicely-stocked Concierge Lounge to boot.

However once I became sick the staff has gone WAY above normal decent care for an ill customer. Helping with rental-car extension, delivering a refreshed key to the room, and several small touches that were unasked-for but much appreciated. The off-the-menu chicken soup delivered to the room was the icing on the cake. It's lonely being sick on the road and this staff has made a crummy day a whole lot brighter!

  • Stayed January 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WhereRSandH2day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 10 January 2014
Dear Guest,

Thank you for your feedback. It is great news that our staff went above and beyond to make you feel better. Making sure our guests have a great stay is our top priority. If that means making some homemade chicken noodle soup for a guest under the weather then that's what we do. We have the most caring and friendliest staff in town. We look forward to your next visit.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

342 reviews from our community

Traveller rating
    191
    91
    44
    10
    6
See reviews for
46
39
21
199
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Fort Bragg, North Carolina
1 review
Reviewed 20 December 2013

I had an absolutely wonderful experience at the RTP Marriott for the Morgan Management and Consulting Group's Event 2013 which was hosted by Al and Yolanda Morgan. The hotel staff were excellent in all aspects of customer service. The friendliness shown by all staff to include front desk, bartender, wait staff, room attendants, concierge, etc was absolutely awesome!! I will return to this Marriott because of the beautiful, clean and spacious areas as well as the staff!! The staff are well trained and this type customer service happens when the leaders motivate and empower staff. Everyone seemed to enjoy their jobs. This Marriott is conveniently located off I40 which made it easy to locate since we were traveling from Ft. Bragg, NC. Thank you!!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 23 December 2013
Dear Vanessa,

Thank you for your feedback. We have the cleanest and friendliest hotel in town. I am happy to hear you were able to experience just how friendly and accomodation our staff can be. We have a great location right off I40 and minutes from 540 and the airport. We look forward to having you stay with us again next year as the Morgan's have already booked for next year.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
long island
Level 5 Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 December 2013

BEDS WERE SUPER COMFY free parking and plenty of it.
this hotel was the cleanest, nicest staff, best breakfast, best location, went down for a soccer tournament..all the fields were within 25 minutes . it is close to the airport so arriving at night and departure on sunday went smooth and convenient. pool lovely. staff was exceptional..i have never met a nicer staff.
close to airport but no noise..fast food and some restaurants right down the road..as well as gas.. highway right there..

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysunnmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 13 December 2013
Dear Guest,

Thank you for your feedback. We have the cleanest and friendliest hotel in town. The Marriott bedding package is hard to beat and our location right off of I40 is very convenient. Plenty of amenities close by and the airport close too. We look forward to your return next year.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
Reviewed 2 December 2013

I've been staying at the Marriott RTP every week for business. It is conveniently located near all the RTP businesses and restaurants. There is also a shuttle that takes guests to airports and other sites. The hotel and concierge staff are very friendly and accommodating. Marty from Sales and Marketing was especially helpful and went the extra mile to help me book my stays. I will definitely be staying here for any future travels to the Triangle area.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linda_travel_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 3 December 2013
Linda,

Thank you for your feedback. Marty is just one of many friendly and helpful associates at the hotel. We feel we have the friendliest staff in town. We are looking forward to your next visit.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, North Carolina
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2013

Stayed at the Marriott Research Triangle on 11/7/13. The staff was terrific. Front desk personnel were efficient and very friendly and accommodating. The executive lounge staff was great. Very friendly, very efficient. The lounge was well stocked with delicious warm foods, and then later with great desserts. Morning breakfast was equally good. I'll definitely be back whenever flying out of RDU.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hfbphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 18 November 2013
Dear Guest,

Thank you for your feedback. We feel we have the friendliest staff in town. It is great to hear the staff took great care of you. I will share your comments with the team. We look forward to your next visit.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CT
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 October 2013

This property is really set up for business travel but we recently stayed here for a family wedding. The rooms were bight and sunny, clean and comfortable. We happened to stay when UNC Basketball team was on site and that was an added bonus. I would definitely stay here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fletched
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 31 October 2013
Dear Guest,

Thank you for your comments. We are a great hotel for business or leisure. Our bright spacious rooms are great to get some work done or just relax. The wireless internet and 42" HD TV are a nice plus too. We are close to Duke, UNC and Wake Forest and right off interstate 40 and colse to 540. We look forward to your next visit.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2013

My family stayed at this hotel for 3 days, we were able to relax, enjoy the facilities and surrounding areas. Hotel employees were very accommodating and helpful. It was nice to be able to have breakfast at the hotel also. We plan on revisiting this hotel again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jmbjudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, 28 October 2013
Dear Guest,

Thank you for your feedback. We are pleased to hear you enjoyed your stay. We have very friendly and accomodating employees and a great breakfast buffet. We look forward to you staying with us again in the future.

Sincerely,

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Durham hotels
0.1 mi away
Hilton Garden Inn Raleigh-Durham/Research Triangle Park
1.1 mi away
Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
0.5 mi away
Hotel Indigo Raleigh Durham Airport at RTP
Show Prices
Show Prices
Show Prices
0.4 mi away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
0.6 mi away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
1.3 mi away
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
Show Prices
Show Prices
Show Prices

Been to Marriott at Research Triangle Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott at Research Triangle Park

Property: Marriott at Research Triangle Park
Address: 4700 Guardian Dr, Durham, NC 27703-8460
Region: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com and Cancelon so you can book your Marriott at Research Triangle Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing