I booked a concierge level rooms with sitting area because it was the only room available. Upon arival I was given a normal room on a lower floor with not sitting area. I was not informed of the change of my room at checkin. When I notified the front desk they were unable to provide an explanation as to why I was given a normal room nor were they able to give me the room I reserved. They did discount my rate but only by $20/night. Not going back to Marriott again.
- Official Description (provided by the hotel):
- Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more less
- Reservation Options:
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- Also Known As:
- Marriott At Research Triangle Park Hotel Durham
- Marriott Durham
- Marriott Hotel Durham
- Durham Marriott