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Candlewood Suites Research Triangle Park / Durham
Ranked #40 of 71 Hotels in Durham
Reviewed 5 January 2014

Check in April n be here awaiting house purchase. 6 to 14months. In a time u see all is in hotel operations. Rate tops. Personnel and service always 24hours. Need something its done. Have had to have repairs they have been done with new equipment without hesitation with a smile.JOHNATON RUNS A GENTLE SHIP AND WORKS!! HAVE MY PETS WITH ME. THEY ARE SERVED COOKIES AT FRONT DESK. SUGGEST ANYONE NEEDING HOME AWAY FROM HOME TO SEEK DURHAM CANDLEWOOD. CINDY

  • Stayed: April 2013
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Thank jordaninc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 - 111 of 173 reviews

Reviewed 20 December 2013

I had a good stay as usual with Candlewood. This is my first time here. Check in was quick and easy, everything was ready when I showed up. As in one of other reviews I thought the heater blew out cold air a little longer that it needed to. I had the temp set up to 77. It is close to everything you would need. I would stay again.

  • Stayed: December 2013, travelled on business
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Thank Adak C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

My wife and I love this place! It's clean, safe and the staff know you by name. The house keepers are so fast they cleaned my room in 10 mins or less. The manager is nice he's not one of those managers that will sit behind a desk and say nothing to you. I saw him deliver towels and papers a couple of times. The only problems that we ran into is that sometimes there full and you have to take a smoking room and that we were told that all the rooms were recently updated when that's not the case for all the rooms. Some of the rooms have dented refrigerators, peeling cabinets and a stain or two on the carpets but nothing serious. The rooms here are a good size and I think the flat screen is a 30 or 32 inch and they have a dish washer and food disposer. Most of the rooms have a auto thermostat which turns on when you come in and turns off when you leave and best of all free washer and dryer! They also have a gym and basketball court and grills. Over all we loved our stay and if we happen to come this way again I would book here.

Room Tip: We stayed on the top floor so I didn't hear any noises so I would say pick the top floor. If yo...
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  • Stayed: November 2013, travelled on business
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Thank meldan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Candlewood Suites Research Triangle Park / Durham, responded to this reviewResponded 18 December 2013

Thank you very much for your great comments. We do strive to provide each of our guest with great service. We are aware that some of our rooms have begun to show their age. We are in the process of upgrading some of the items in the room. Thank you again for staying with us. We truly appreciate your business.

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Reviewed 2 December 2013 via mobile

The suites are very nice. You have full kitchen with fridge, stove, microwave, dishwasher, coffee maker. The hotel is very quiet, staff is friendly. The only bad thing is the heater.. It blows cold air for a long time before it gets actually warm and it's very loud. You can can get free coffee, free gym access, free laundry and that's very convenient. Great place for a long stay.

Stayed: December 2013, travelled as a couple
Thank cherry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this reviewResponded 18 December 2013

Thank you very much for your comments. We appreciate you staying with us. It was great having you here. We understand your concern for the HVAC, we are looking into solutions for your concern. We look forward to you staying with us again in the future.

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Reviewed 19 November 2013 via mobile

First time we have stayed on a Candlewood Suite hotel. If others are as good as this one we will be staying in more on quick stopovers. Personnel were great from front desk to service staff. Room was clean, comfortable and while not a 4 star hotel, it was certainly a great value.

Stayed: November 2013, travelled with friends
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this reviewResponded 27 November 2013

David,
We appreciate you staying with us and are grateful for your comments. We hope to see you again in the future.

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Reviewed 17 October 2013

We stayed here for over a month while house hunting. All the facilities that one would need were available such as internet access, free washer/dryer, exercise room and a canteen area. The room had a kitchenette and local grocery stores were down the street. The staff were very friendly and helpful especially Donna at the main desk. We would stay here again if needed and recommend the facility

  • Stayed: September 2013, travelled with family
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1  Thank bloring10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this reviewResponded 27 November 2013

Carol and Bob,
Thank you so much for staying with us. We truly enjoyed getting to you know during your stay. We are truly grateful to have Donna on our team. Thank you for the great comments. We look forward to seeing you again in the future.

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Reviewed 16 October 2013

We have resided at this Candlewood Suites on several occasions durint the past four years, for a total of approximately 40-days. The location of the property is very good, however could be a bit nicer. The cleanliness of the hotel was very good, although there are occasional cleaning lapses in the coffee / canteen area on weekends, when only 1-person is on site. Our bedding, toilets, kitchen appliances and utensils have always been quite clean. We experienced a problem with the TV remote missing on one of our stays, however this is true of many hotel properties.

This property does seem to have more animals and small children around, therefore is a bit more noisier than other Candlewoods we have resided in. Again, the 3rd floor is much quieter, since the Managment appears to keep animals & smaller children on the lower levels. During our several stays, we once experienced a noise problem with the people above us, and the staff immediately provided us another suite, which was very quiet. We also once experienced a broken ice maker in our suite. The front desk person delivered us a bucket of ice that evening, and a new ice-maker was installed the next day.

We have been quite pleased with this property, especially the staff / management and will continue residing there if their customer service & property comfort remains at the same level as in the past 4-years. The prices have increase approximaty 20%, since our initial stay, therefore the hotel value is decreasing.

  • Stayed: February 2013, travelled with family
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Thank William G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this reviewResponded 27 November 2013

Mr. C,
Thank you so much for your comments. We always enjoy seeing you and your family. We look forward to your next stay. If there is anything I can do for you for your next visit please let me know.
Jonathan

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Additional Information about Candlewood Suites Research Triangle Park / Durham

Address: 1818 E Nc Highway 54, Durham, NC 27713-2183
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Durham
#20 Business Hotel in Durham
Price Range: £57 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Research Triangle Park / Durham 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Newly Renovated - Candlewood Suites – Durham/RTP has just finished a $2 Million Dollar renovation! Currently, all guest suites have wood flooring, new modern furnishings new kitchens and bathrooms. Public spaces have also been renovated. Conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, Lenovo, BASF, Quintiles, IBM, NIEHS, USEPA, Duke University, UNC-Chapel Hill, and Duke Medical Center. Limited Shuttle service is available. We put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, Business travelers will work more efficiently utilizing the executive desk and FREE HIGH-SPEED INTERNET. provides our guests a Fitness Center and our Free Guest Laundry room. Within walking distance of many restaurants. Candlewood Cupboard provides breakfast, lunch, and dinner options and Snacks. ... more   less 
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Also Known As:
Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
Candlewood Suites Durham
Candlewood Durham
Durham Candlewood Suites

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