The girls at the desk, and the drivers of the vans made this trip and property pleasant…a sprawling hotel with everything outdated except the chef, and the effort of most of the staff. Let's begin, the shuttle to and from the airport is more expensive if you use the service than if you use a taxi-really? The room, while spacious, had sheets that made noise loud enough to wake you all night long, beds that seemed bumpy enough to be from the 80s, and a bathroom that…well….we felt lucky didn't collapse from the patch above the hideous shower head. The thermostat in the shower control was shot so even without a flush the temperature control was a joke, as was the vent system. No fridge/mini bar/safe. No internet without charge, and the business section had so many problems I could not print out our boarding passes. let alone do any work. The pool and hot tub were open and appeared clean but heavily over chlorinated. Our breakfast was superb BUT, the waitress had been over-run with horrible scheduling putting one waitress on the floor for likely 50 families with children-all eating and leaving at the same time-we put the fault on management as by the time we got to her, she was frazzled. Skip this property if you can. We found it through suggestion of an event and would not stay here again without a significant influx of money to the property. There is a Hilton up the road….stay there. It won't be long before the sweet girls at the desk are working there anyway….the ONLY reason I can imagine to endure this property is to avoid renting a car….for $6 a day there is a shuttle that will take you anywhere within a 5ish mile radius….and the drivers are wonderful….
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- Also Known As:
- Durham Millennium Hotel