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Millennium Durham
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287 - 292 of 752 reviews
Reviewed 5 July 2014

Came here for family wedding. Availability, price and location were the selling points.
Yes, hotel is in desperate need of updating. The rooms we had were huge but not what they could be. Bathroom was basic but out shower was moldy (and VERY difficult to turn on - and with modulating temperatures - some rooms more so than others), the single sink was missing parts, and toilet....flushed OK but slow, sometimes took several flushes to do the job. The motel itself smells old.
Our room was king bed with the world's worst pillows. Matress lumpy and hard. AC worked well and wasn't too loud. Nice that we could open the windows. Our room faced the courtyard which was sad, save the crepe myrtles. Room had a "wet bar" area, where the coffee machine is kept; no light above this so if you don't want to wake your bedmate early, you have to make coffee in the bathroom. First morning had one packet of regular coffee, second morning got two and more condiments, but only one cup. Flat screen TV has no HD.
Surprizingly, food here is good. We ordered room service, sad that there was no table for two for us to enjoy (some rooms did have a second table). However, order didn't come up as expected, and didn't get salt/pepper- and again, one coffee cup! What is with that.We didn't eat in the hotel restaurant, but did for the event reception.
We stayed two nights. Ask for a fridge if your room doesn't have one (I needed for meds). Service is freindly, which helps. The second floor ballroom is nice and a nice size and the staff does a great job of set-up and service.
Not sure if it was because there weren't that many folks around us but we didn't hear hall noise much. So that was nice (we were far enough away from vending and elevator). Elevators are small and slow (and used by cleaning staff), fortunately only 4 floors.
Location and price saves the day here! Hopefully they can modernize the hotel soon.

  • Stayed: June 2014, travelled with family
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Thank Burgie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

The staff was overly helpful arranging a special request and creating a surprise visit for family members. The rooms were fine, certainly a bit outdated, but comfortable and clean and I got a great rest. The restaurant was typical hotel fare. My only complaint was the shuttle service. We went out two nights in a row...one to a baseball game and one to a performance at DPAC. The shuttle shuts down at 10PM, too early to get picked up either night. The charge didn't appear on our bill so I suppose we can look at it as getting a free ride TO the venues, but it would have been nice if at 10:20 the hotel would have picked us up.

  • Stayed: June 2014, travelled with family
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1  Thank buckeyebrando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

The staff of the millennium hotel of durham by far is so superior in making there guests feel at home an comfortable,being helpful with directions an choice tidbits of durham,an providing an excellent an timely shuttle service with a experienced a very knowledgable driver to assist you in your needs around town,as well as a most incredible compassionate working relationship with guests, family members an patients of duke medical facilities.
Actually I don't believe the word no is in the staff's vocabulary when it comes to a reasonable guest request.
Although I have chosen the month of June 2014 to submit this property review ,I have spent extensive time here an this is the one an only hotel for me.w

Room Tip: The staff is extremely helpful to insure your stay to be a pleasant one.
  • Stayed: June 2014, travelled solo
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Thank jonathan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Worst hotel we ever stayed in.stay away from this hotel if u do not want to wake up with crawling spiders on your bed.Yes i killed 2 crawling spiders the morning i woke up. There was a rotten apple under the bed too.The light bulbs were not working and the toilet doesnt flush we had to use a plunger.not to mention the broken ice machine in the hallway.

  • Stayed: June 2014
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1  Thank Hkloveramj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

We had a family reunion here and the staff went out of their way to assist us. The even dinner buffet was the best I have ever had at hotel, chicken and salmon right temperature, fresh cooked perfect green beans, mashed potatoes, salad and 2 good desserts. Drinks were refilled regularly.
The whirlpool tub was a good temperature, not too hot. It was larger than at most hotels we have stayed in. I was told the pool was cold, but did not try it myself.
No mini-frig or microwave in room, but ice machine always had ice when we went to get some and microwave was available next to the ice machine.
Breakfast buffet was more than we usually pay, so we only ate there once, but price was normal for a hotel breakfast buffet. The food on the buffet was good, and I really enjoyed the cut fresh fruit.
On site restaurant and bar, but we did not use except for breakfast buffet.

Room Tip: A first floor room in the wing next to the pool allows for access to pool using room card across exterior garden area instead of through the lobby. Those room numbers are in 18? to 193.
  • Stayed: June 2014, travelled with family
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Thank JEHodges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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