I selected this hotel to stay at in Durham using my Hilton Honors rewards, got a great deal. My husband and I traveled there on December 16th so that we could attend our granddaughters Musical Play. We were impressed when we first drove up to the hotel, it looked fresh and new. The interior was very clean and modern, but I must admit I was a little disappointed in not seeing an elaborate Christmas tree, even though they had one it was nothing compared to other Hampton's I've stayed at during the Christmas season.
Our room was on the 6th floor room 605. When we walked into the room the HVAC system was set on cool, and yes the room was very chilly. I quickly changed it to heat, only to discover that when the heat system operated it would blow the mildly warm air for a while until it reached the desired temp, then switch over to blowing cold air and lowering the room temp. I thought well I just didn't set the control right, my husband adjusted it and we left for the evening.
Upon our return our room was comfortable, but during the early morning at 2:30am we awake to cold air blowing in the room, we adjusted the room temp very high, allowed the HVAC unit to run until it kicked off and prepared to start blowing the cold air again, and then quickly turned the system off just to have a warm room.
That is really the only negative I have about this place. I did report this issue upon our departure and received an apology.
The hotel is located right across the street from Northgate Mall, and has a Tripps restaurant nearby. It is in a good location for what we needed, but if I ever stay there again I won't wait to report the HVAC system.
- Official Description (provided by the hotel):
- Rest on a comfortable king or queen-sized bed in one of our 137 spacious guest rooms and suites. Each room is equipped with free WiFi acess, a 37-inch LCD TV, mini-refrigerator and microwave. Studio Suites come with pull-out sofa beds, making them ideal for families visiting Durham, NC. ... more less
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