I had made reservations 3 months in advance for 6 nights. When we arrived around 10 pm we were told that they were "oversold". No room was available. I have probably stayed in 500 or perhaps even 1000 hotels and this has NEVER EVER happened to me before. So incredibly incompetent. AVOID this terrible hotel.
- Official Description (provided by the hotel):
- Find all you need in a great location at the Hilton Garden Inn Durham/University Medical Center hotel. Ideally located between Duke University and downtown, next to the bustling 9th Street entertainment district, our hotel in Durham, NC helps you make the most of your time in the area.Hilton Garden Inn Durham – University Medical Center is one of the greenest hotels in North Carolina. The hotel, which achieved the highest award of Three Dogwood Blossoms in the NC GreenTravel Initiative recognition program, was designed from the ground up to be one of the most environmentally sustainable in the state.Each morning of your stay, savor a cooked-to-order breakfast at the Pavilion Lounge before a busy day in Durham. Find all the tools you need for work at the 24-hour business center or host a meeting or event for up to 150 guests in our 1456 sq.ft. of event space. Whether it's a family dinner or an important conference, our professional team members will be delighted to help plan the details, ensuring your event is a success.Reinvigorate with a workout at the complimentary 24-hour fitness center and swim a few lengths of the indoor pool. Unwind over drinks in the Pavilion Lounge and enjoy American favorites for dinner. In the warmer months, relax by the fire pits on our outdoor patio.Retire to an inviting, contemporary guest room with a great range of amenities. Stay connected with complimentary high-speed internet access, catch up with work at the desk with ergonomic chair or relax on the chair watching the 42-inch HDTV. Stay refreshed in-room with the microwave and mini-refrigerator facilities. Our 24-hour Pavilion Pantry stocks drinks, snacks, microwave meals, and travel essentials to keep you going while on the road. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Hilton Hotels Direct, Priceline, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hilton Garden Inn Durham/University Medical Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.