I was visiting my son for parent weekend at UNC. I went by the hotel at 1pm to reserve a rm. I was told that I could check in after 3 pm. We returned to the hotel at 6:30 pm and was told they had no reservation for me even tho I had documentation by credit card receipt from them. I was given another rm and went to the room and there was already someone in the rm.....in bed!!!! I am not kidding. I flew back down to the desk and the staff could care a less. They now had no rms available. They assured me they canceled my credit card charges and off I went to the Hilton Garden for $191 for a nite. It was worth every cent. Comfort Inn did charge my credit card which I had removed. Total total incompetence and not even a 'sorry.' I should have known something was wrong just by seeing the outside condition of the facility.
- Official Description (provided by the hotel):
- Our newly renovated Comfort Inn is located in the heart of RTP and only minutes away from UNC, Duke University, and South Point Shopping Mall. There are plenty of dining options in the vicinity to choose from. Free wireless high speed internet, hot breakfast, fitness center, & business center. The entire hotel just completed a renovation in September 2014. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Rtp Hotel Durham
- Comfort Inn Durham
- Durham Comfort Inn