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“Great location, good price, clean rooms”

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Hilton Garden Inn Durham Southpoint
Ranked #12 of 71 Hotels in Durham
Certificate of Excellence
Reviewed 15 April 2014

Convenient location near many shops and many restaurants , good price, spotless rooms, attentive staff. I was Just there while in area to visit friends and the Duke university gardens. Close to major interstate but very quiet.

  • Stayed: April 2014
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Thank Ajbrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

Thank you for staying with our property on your trip to Durham. We are glad to hear you enjoyed your stay with us and were able to see some sights while visiting. Please come back and see us next time you come to Durham.

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425 - 431 of 609 reviews

Reviewed 3 April 2014

I took my family here for a weekend so we could visit friends nearby. I live in hotels around the world more than my own house. This is the best HGI I've ever stayed in and is among one of my favorite hotels of all time. The staff is great, the hotel is gorgeous and clean. The property is also surrounded by a large mall with loads of great shopping and dining options.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Ken J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

Wow, thank you for your awesome words about our property. It is so encouraging to hear our guests feedback and especially when you had a wonderful stay. We will pass along your generous review to our staff and look forward to having you back in the future.

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Reviewed 2 April 2014

Hotel staff was professional and courteous. Very clean, modern and great location. Rooms were nice size and very clean. We booked a handicap accessible room and it was ready when arrived. The hotel is very convenient to a lot of wonderful shopping and dinning options. We will be back.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank imlgmd2a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

We appreciate your kind feedback about your stay at our property. Thank you for staying with us on your trip to Durham and it sounds like we will see you again next time you are in town. We look forward to your next stay and thank you for your loyalty.

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Reviewed 27 March 2014

Very nice hotel and a good value for the price. The location is excellent for restaurants, shopping and access to main roads. The desk staff was especially helpful. Breakfasts are part self-serve and part special order. Omelets are delicious. Nice choice of breakfast items.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

Breakfast is one of my favorite things about our hotel and I'm so glad you enjoyed it while you stayed. We will pass along the wonderful words you had to say about our staff. Thank you for staying with us and please come back again soon.

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Reviewed 27 March 2014

Upon arrival we were greeted by the most friendly staff. They go out of there way to make sure your stay is pleasent. The rooms are always clean and the sleep system is great( purchased 1 for my home) Love the Hilton Garden Inn

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

So happy that you enjoyed the beds in the room and even purchased one for your home. Thank you for your generous feedback on our hotel and we look forward to having you back on your next visit to Durham.

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Reviewed 24 March 2014

If you are wanting to stay near the Five Points Shopping Area, this hotel is ideal. This hotel was clean and reasonably priced with nice restaurants nearby. The staff was friendly and efficient. While my wife shopped during the day, I madeuse of the business center and then relaxed in my room.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 29 July 2014

We are glad to hear you had an excellent experience at the Hilton Garden Inn Durham Southpoint. Sounds like you got to enjoy our amenities as well as the mall across the street. Thank you so much for staying with us and we look forward to having you back in the future.

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Reviewed 17 March 2014

Very disapointed that I wasn't made aware of sleep number bed or instructions. Was the worst night sleep I've ever had in a hotel. When I expressed my displeasure I was dismissed and told that it was my problem not the hotels problem.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank 1amys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this reviewResponded 27 March 2014

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Durham Southpoint

Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Durham
#5 Family Hotel in Durham
Price Range: £89 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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