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“80th celebration” 3 of 5 bubbles
Review of Hilton Garden Inn Durham Southpoint

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Hilton Garden Inn Durham Southpoint
Ranked #9 of 70 Hotels in Durham
Certificate of Excellence
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“80th celebration”
3 of 5 bubbles Reviewed 9 June 2014

Stayed in a suite one weekend when family from out of town was visiting for 80 year old birthday party, nice room although there was a strange odor, called the front desk they were not clear what the smell could be, but offered to move us to another suite on another floor for a higher price! We stayed put eventually the smell died. The maid was very nice the next morning, late check out was great!

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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507 reviews from our community

Traveller rating
    284
    153
    47
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed 9 June 2014

I revisisted the Hilton Garden Inn/SouthPoint and was it amazing!! Check-in was great. The clerk was very customer service friendly and assured me my stay would be what i expected. I was welcomed with a welcome back note on the coffee table in the TV area upon entrance of my room which also included a breakfast coupon. Hotel was clean, comfortable and just make you want to stay a extra night....loll Awesome! Awesome! My weekend great and I will definitely be back!!!

K Wallace

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kendra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

We came here for my son's birthday party. The location is right off interstate 40 and across the street from Southpoint Mall. Tons of restaurants and stores nearby. My son and his friends loved the pool and the spacious suite. Hotel has a very helpful staff and is very clean and tidy. Highly recommend if staying in Durham or want a nearby RTP location.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NCTraveler1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
422 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

We were in Durham for a HS Graduation and this hotel was located halfway between our son's house and our Grandaughter's school. We had a 1 bedroom, 1-1/2 bath, suite w/whirlpool tub and separate shower. There were 2 closets, desk/chair and a sleep sofa with side chair (room 519). There is ample storage space. The Hotel is located across the street from South Pointe Mall and plenty of restaurants within walking or a short driving distance. Everything was fine, plenty of room. The cons were insufficient lighting in the main bathroom, especially for the shower. The rug is stained in several places as well as the couch. Cushions were starting to unravel in places. The pluses were very friendly staff, lots of room, decent breakfast and nice lobby area.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wctrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham, United States
1 review
5 of 5 bubbles Reviewed 6 June 2014

Booked the stay as an overnight getaway for our anniversary and it was such a clean, refreshing place to stay! Close proximity to shopping and restaraunts as well as I-40 (but no traffic noise!). Very friendly staff to take care of all our needs. Very easy quick check-out process.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Abigail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, North Carolina
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Stayed here just one night at the end of May.
The location is ideal with many restaurant choices and "The Streets" close by.
Very clean and quiet room. Bed was just right.
Had our choice of omelets as part of an excellent breakfast.
All the staff was friendly, accommodating and professional.
We will definitely be back.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xbcrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review, 10 October 2014
Thank you so much for your feedback on your stay with us. We are happy to hear that you were able to enjoy the local shops and restaurants. Please come back and see us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston-Salem, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 June 2014

I had stayed at this location several times. I have never been disappointed. The staff and services are awesome. The decor is beautiful and it feels quite homeline, but resort at the same time. It is located near everything and yet far enough away for you to enjoy your stay. I will definitely stay again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gwendolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark H, Guest Relations Manager at Hilton Garden Inn Durham Southpoint, responded to this review, 10 October 2014
We thank you so much for your kind words about the property. We will let all of our staff know that we made you feel as if you were at home during your stay. Thank you for being loyal to our property and we look forward to taking care of you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Durham Southpoint

Property: Hilton Garden Inn Durham Southpoint
Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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