Service standard in this hotel has noticeably deteriorated since I was last here about a year ago. Apart from overall musty smell in corridors, in room 332, it appears as if someone took a damp cloth and tried to wipe mildew or mold from several areas of the ceiling. The bathtub was not draining properly and I quickly had water rising to my ankles, abruptly ended my shower. Bathroom sink also had similar drainage problems. Light sleepers may need some earplugs for the very loud A/C unit which kept cycling on and off during the night.
At breakfast, there were just the very basics -- coffee, yogurt, juice, waffle, bread and powdered eggs. Instead of replenishing the supplies before they ran out, the attendant seems to wait until all is gone before doing so. Consequently, at the time I was there (about 7 am), there was no powdered egg, bread and cutlery for about 20 minutes.
Reasonable rates for easy access to RTI, Duke, UNC, etc., with lots of nearby restaurants and shopping facilities. Front desk and housekeeping were also very pleasant; however, the problems appear to be beyond their control.
- Official Description (provided by the hotel):
- Newly renovated Comfort Inn University hotel located between Durham and Chapel Hill, NC. Centrally located between Duke University and the University of North Carolina at Chapel Hill and UNC Healthcare, the Comfort Inn® University provides easy access to Interstate 40 and Interstate 85. North Carolina Central University and Hillsborough are just minutes away from the hotel.The Raleigh-Durham International Airport is 14 miles away.Research Triangle Park, The Streets at SouthPoint and many other points of interest are just minutes from this Durham hotel. ... more less
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- Also Known As:
- Durham Comfort Inn
- Comfort Inn Durham