I needed a room in the RTP area for a night. Everything started off well. I found the front desk clerk helpful and friendly. The room was clean and the room service dinner was pretty good.
I got up and worked on a few things for the day ahead and then went to take a shower to get ready for an afternoon meeting. When I turned on the shower I found out that there was no water. I called the front desk and they informed me that there was not water due to renovations and that I should have been informed at check in that it would be turned off. I was never informed of this. I told them that I had to get ready for a meeting and there only solution was to take a cold shower in the pool area or wait for 2 hours for the water to be cut back on. Neither solution worked for me. I had to call a friend that lives in the area and use their home to get ready.
This was not the experience that I expected from a Hotel of this caliber.
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- Also Known As:
- Doubletree Suites By Hilton Raleigh-Durham Hotel Durham
- Doubletree Hotel Raleigh Durham
- Doubletree Raleigh
- Doubletree Durham
- Doubletree Guest Suite Raleigh Durham