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DoubleTree Suites by Hilton Hotel Raleigh-Durham
Ranked #9 of 71 Hotels in Durham
Certificate of Excellence
Reviewed 6 January 2014

Hotel staff EXCELLENT. Breakfast not as nice as expected considering the price. Hotel nice. Beware of in-room internet cost & breakfast cost if they are not included in your package. The hotel staff did an excellent job in finding the right package for our family which included in-room Wi-Fi & breakfast.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 7 January 2014

Thank you very much for taking the time to review our hotel and acknowledge our wondeful staff. Our restaurant just re-opened today, and I am confident that the quality will be greatly improved now that it is back in the proper facility. We hope to see you again in the future.

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690 - 696 of 979 reviews

Reviewed 30 December 2013

We've spent many nights at this hotel during the past 4 years, and we love it. The staff is friendly, the suites are truly suites (2 rooms) and well-equipped, the views are lovely. Recent upgrades throughout the hotel are done with virtually no interference to our enjoyment. Having and indoor & outdoor pool makes swimming a delight year round. Our favorite place to stay!

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank CarolinaCoaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

Thank you very much for the kind words, and i am glad we have been able to serve you over the past few years. We look forward to seeing you again in the future.

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Reviewed 30 December 2013

I was visiting my daughter prior to Christmas and wanted a location close to where she lives. There were multiple options available all within 10 dollars of each other from a price perspective. This was on the slightly more costly end, but the size and quality of the room, In my opinion were worth it. It is located in business park and as such there were no noise issues.

  • Stayed: December 2013, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

Thank you for taking the time to review our hotel. I am glad we were able to meet your needs and provide a pleasant experience for you. We look forward to seeing you again in the future.

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Reviewed 27 December 2013

Not advise of construction! We came from an 11 hours trip and at 9:00 AM started the noise, called the front desk and not help at all! I understand the construction noise but you should let us know at the reservation online a week ago and at the front desk when we arrived, so we can go to another hotel! This is incredible at a Hilton Hotel!

  • Stayed: December 2013, travelled with family
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Thank AGonzalez139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

I want to apologize for the unpleasant experience you had here as a result of construction that was going on. We will certainly do our best during these final few weeks of rennovation to ensure minimal disruption to our guests.

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Reviewed 25 December 2013

Hotel located in a remote business area. 10 minutes by car and NO public transit nearby.

2 reasons why I choose this hotel:
room rate and complimentary airport shuttle

As a Silver member, I received complimentary chocolate chip and walnut cookies plus bottled water.
Not close to restaurants but if you arrange it with the Front Desk, the shuttle driver will drop and pick you up at one of Durham shopping centers.

Pluses:
Full-size body towels
Firm bed. Prefer foam pillows vs feather pillows
Nice dressing room area
Grab bar and anti-slip mat in the bathtub/shower a plus

Concerns:
Refrigerator did not have a button to turn it on/off.
Peephole too high for petite height individuals. Unable to view who is outside the door.
AC outlet located next to the closet/dressing area was faulty. Plug kept falling out.
2 transmission towers located next to the hotel. If I knew about this in advance, I would not have booked this hotel.

Comment:
If the hotel is conserving water in not laundering the towels, please provide more towel bars and hooks.

  • Stayed: November 2013, travelled with family
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Thank Flounder B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

Thank you very much for taking the time to review our hotel. Adding a second peephole that is lower may be something that we look at in the future. Thank you for bringing this to our attention.

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Reviewed 23 December 2013

The staff, without exception, was friendly, helpful, personable and knowledgeable. The suite was very comfortable and well appointed. Food in restaurant good quality and well prepared. Location attractive and convenient for our activities.

  • Stayed: December 2013, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank localtraveler427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

Thank you for your kind words and for taking the time to review our hotel. I am glad we were able to meet your needs and we look forward to seeing you again in the future.

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Reviewed 23 December 2013

We are not hotel's guests. We went yesterday due to a gift card we got.
The restaurant per ce it is not very nice (renovations right now)
But service and food is gourmet.
Pricey, but if u are looking for fine dining it is right there, not need to go out somewhere.
I do not If we are returning (pricey) but we for sure will have good memories about the excellent service we got and the delicious gourmet food.

  • Stayed: December 2013, travelled with family
    • Value
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1  Thank Misifusmiau M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc B, Front Office Manager at DoubleTree Suites by Hilton Hotel Raleigh-Durham, responded to this reviewResponded 2 January 2014

I apologize for the unpleasant experience you had here as a result of the construction that was going on. We will certainly do our best throughout these final few weeks of rennovation to ensure as little disruption to our guests as possible.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel Raleigh-Durham

Address: 2515 Meridian Pkwy, Durham, NC 27713-2279
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Durham
#8 Family Hotel in Durham
#10 Business Hotel in Durham
Price Range: £69 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Raleigh-Durham 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Raleigh-Durham Hotel Durham
Doubletree Hotel Raleigh Durham
Doubletree Durham
Doubletree Raleigh
Doubletree Guest Suite Raleigh Durham

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